Lori
**BEWARE** I ordered a pair of frames…
**BEWARE** I ordered a pair of frames and received them a week later. Wrong color and wrong size. Filled out the return from 20 times no response. Emailed customer service 20 times.No response. I guess I'm out of $140.00.
Response from DesignerOptics.comOct 29, 2020
Hello Lori, We would like to apologize for the poor service and wrong product you encountered due to our mistake. We try to give our 100% every day to provide fast and friendly service to every customer, but in this instance, we failed as your concern was not handled properly. For that, we are extremely sorry. We want to sincerely thank you for bringing this issue to our attention. We are always ready to improve our customer service, and your feedback is essential to that process and we are going to take steps to ensure that this situation does not happen again.



