DesignerOptics.comReviews of designeroptics.com

Great service and great product. Thank you.

They were very easy to deal with!

Quick delivery and product just as advertised.

They are amazing, thank you for the quick delivery, price and service. I will be telling my friends, family, co workers about you.

Fast and quality!!

We were SUPER skeptical throughout the entire process... even after having received, opening and using the sunglasses. Even now, a few days in, we’re still suspicious... haha. And we made sure to use ApplePay (PayPal is smart too) to have a backup return/claims dispute alternative to assure you get your money back. But I got to say, I am pleasantly surprised. Ordered a pair of Saint Laurent sunglasses that were discontinued and could not find at any Nordstrom. Only was available at our local Solstice sunglasses shop at the Glendale Galleria at full price. But the price at Designer Optics was just about half price! So had to give it a shot! To our surprise, we were definitely glad we went for it. Ordered on Sunday. Received them on Wednesday (a day earlier than the estimated delivery). I’ve read so many positive reviews but WAY more negative reviews about never receiving products, questionable authenticity of said products and horrible and lack of customer service. I even tried calling them a few times with NO ANSWER and reached out to customer service via their online inquiry form just to try and speak to someone concerning my order going through. Never got a response. I was searching through google maps and street view, and see that there used to stand a brick and mortar Designer Optics shop. But recent photos don’t show their signage being up anymore. That was weird. Authenticity: they look and feel of proper quality. We tried on the sunglasses at Solstice at the mall just a couple days before and they appear to be identical. So that’s a relief! Sunglasses case and packaging also seemed right. Also, oddly enough, received all the follow up emails and notifications regarding order confirmation, order status, shipping, tracking and delivery. Ordered on Sunday. Received them on Wednesday (a day earlier than the estimated delivery). I can’t speak about customer service because I didn’t experience any. But the entire process of ordering, follow up emails and confirmation, and even delivery were all on point! If you decide to order through them, GOOD LUCK! Hope you have the same luck I did! If you’re unsure, just be sure to use ApplePay or PayPal to pay as a sort of insurance for your refund or money back. I’ll take off .5 of a star because I just wish there was some kind of customer service rep that would’ve gotten back to me and reassured me during the process. So nearly a perfect experience. But the fast delivery eventually but quickly settled my hesitation and worry of getting our sunglasses!

Worst company of all time. Blocked the charge, eventually.

fast reliable and great quality