Mama T.
Unable to contact by phone
Unable to contact by phone. Hung up on multiple times in one day. I ordered a pair of eyeglass frames for my grandson. The lenses in broken frames are good. I found this company through a google search and placed an order for the frames on 11/10/25. I only received confirmation of order from PayPal, not from Designer Optics. After 3 weeks I tried to call to check on order and was hung up on and disconnected 5 times. I would never place an order with this company again.
Response from DesignerOptics.comDec 4, 2025
Thank you for your feedback, and I’m very sorry for the difficulty you experienced trying to reach us. So, we can look into this and assist you properly. Please contact us with your full name, order details at [email protected] . Our phone lines are open, and all emails are answered promptly — we’re here to help resolve this as quickly as possible.



