DAI PostEstablished in Melbourne, Australia, in 2000, DAI are e-commerce parcel delivery experts. We’re the preferred partner for the world’s leading brands, managing international inbound parcel delivery from the US, UK, Europe, and Asia into Australia, New Zealand, and Singapore.With millions of parcels delivered successfully each year, we pride ourselves on reliable, accountable, and cost-effective delivery services that enhance the brand experience of our customers.
DAI Post (daipost.com) has 692 customer reviews on Five Star Index, with an average rating of 2.7 out of 5.
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customer
If you have any opportunity to deal with DAI, don't. If you parcel is sent from overseas and handed to DAI, don't hold hope you will ever see it. I had a parcel sent from the US of an item that only one exists in the world. Contacted DHL who confirmed it had landed in Australia and given to DAI. DAI claimed on multiple occasions that it never left the US. They have lost it and can only tell lie after lie.
Mickel Le M.
Terrible company. Item got marked as delivered but didn’t receive it. Apparently you just have to take the work of the delivery person that they delivered the item despite the fact they can not provide any proof of delivery.
Marlene
Great service- package wasnt able to be delivered due to address issue. Vincent at DAI was really helpful in arranging me to be able to pick it up (it could have been sent to alternate address but I preferred to collect). Very much appreciated
Rick H.
These guys are thieves, they have made up an excuse saying due to weather they couldn’t deliver. How can two parcels orderd at 2 different times can get lost with the same company. If I wanted refund than why would I pay money to get stuff??They have stolen the parcel and lying to people that its lost. Iam absolutely disgusted with this act. The parcel contained something special for my family. It's heart breaking. These people need to be under investigation and I suggest no one should partner with these grubs. Erica was very rude to deal with as she got angry with us trying to locate the parcel. I still want this parcel, what happened to my parcel is still a mystery. We ordered it on 25 Feb, had we not enquired they would have not gotten back to us at all!! Be very very careful!! Most trusted Australia post, at least they are reliable.
GwangWoo B.
HELPFUL HELPFUL
mik S.
Was able to recieve package early and without many issues. Erika helped me get it redelivered because there was "unsafe" circumstances
Anna
Erika was amazing. My package never got delivered and she kept updating me while she was figuring out where it was. It finally got delivered a month later and I’m sure it was because she continued to check up and enquire about it.
Debra L.
I was pleasantly surprised to receive a very quick response from Scott for my query regarding a parcel delivery notification. Within one email the issue was resolved. No questions, no runaround - just good old customer service. Thank you - much appreciated.
