DAI PostEstablished in Melbourne, Australia, in 2000, DAI are e-commerce parcel delivery experts. We’re the preferred partner for the world’s leading brands, managing international inbound parcel delivery from the US, UK, Europe, and Asia into Australia, New Zealand, and Singapore.With millions of parcels delivered successfully each year, we pride ourselves on reliable, accountable, and cost-effective delivery services that enhance the brand experience of our customers.
DAI Post (daipost.com) has 692 customer reviews on Five Star Index, with an average rating of 2.7 out of 5.
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Libby K.
Absolutely shocking service, my parcel was delivered at 11:35pm, they have said it was delivered at 7:35pm but clearly wasn’t. It was just put on the porch for everyone to see, not even slightly hidden. it was very valuable to me and it was then stolen, I have emailed and they have been no help. It’s their fault for leaving MY parcel on the porch. They aren’t taking any accountability for it, none at all. I am absolutely appalled by their service.
CATHERINE M.
The service and communication from Erika Dapar in customer service was very good. Issue resolved very promptly as she was able to advise where my package had been delivered. the error in delivery was my mistake as I had it sent to a different location and had forgot.
James F.
I had some issues with an undelivered package, but Scott has been very helpful and prompt with his reply. The issue was solved after a couple of days.
Joe
I would like to personally thank Jay and Stephine for all their help and express my gratitude and appreciation in helping me get my parcel passed through the Border Force protocols and getting my parcel to me in peak condition. Thanks guys, Joe
Bella
Helpful and answered question very quickly !
Rizka A.
Hi Dai, thanks for being very very very very incompetent at what you are doing. It's been two months with many many many reasons the package was never going to be delivered on time when in fact everything is well written, heck it's Singapore, everybody can find any address. I will not use your service nor will I ever recommmend anyone to use shitty DAI POST. Now eat my package! Regards, Your very pissed former customer.
Esme T.
You better hope if you use customs this company isn’t the one dealing with it. My advice if you’re deciding to send with this company. Don’t. Unless you’re content with your parcel arriving late or not at all! I don’t even know if this is a real company or not as my parcel was meant to arrive 5/6 weeks ago and I still have no update on what’s happening.
Emily T.
I did have a few issues not being able to locate my package but after contacting DAI post Customer care and speaking to representative Erika Dapar (00393580940066215519 CRM:0139313) I can honestly say that a lost package has turned into a positive experience. Erika is the most helpful customer service person I have come across in years and I’m writing this review because of her outstanding customdr service⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️ Erika should be recognised and applauded. Not only did she locate my package quickly but she kept me updated the whole way. You just don’t get customer service like that these days! well done Erika you are an asset to DAI post.
