D'Addario & Company, Inc.Every day, we are committed to sustainably providing musicians with the most innovative musical accessories in the world.
D'Addario & Company, Inc. (daddario.com) has 340 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Eugene
The best strings I ever used (also the price-quality ratio). Additionally, the website is quite ergonomic and convenient.
Response from D'Addario & Company, Inc.May 6, 2026
Thanks for your feedback Eugene! We're so glad to hear that you're enjoying the strings and the site!
Dan & Jen L.
I’ve been a long time user of Evans drumheads. Just recently started taking advantage of the Player’s Points program. Nice program, good benefits. I have had a couple of issues with points not loading, and no code on qualifying products, but the D’Addario Player’s Points support team has been very prompt to respond and very helpful each time.
Response from D'Addario & Company, Inc.May 6, 2026
Thank you for your feedback Dan, and thank you for being a Players Circle member! We sincerely appreciate it!
Alvin L.
Had a question about using the power cable with the power box. I had an answer within 24-hours. Super fast turn around. Their strings and accessories are industry standards. If they didn't invent it, they definitely perfected it.
Response from D'Addario & Company, Inc.May 6, 2026
Thanks Alvin! We're so glad to hear that you're enjoying the products, and thanks as always for choosing D'Addario!
Sean K.
Super fast support response! If you buy DADDARIO you must use this app!!!
Response from D'Addario & Company, Inc.May 6, 2026
Hey Sean, thanks for your feedback, and thanks for choosing D'Addario!
Leo M.
Reasonable prices for postage to Scotland, even free sometimes for Players Circle members. Also the customer service has always been perfect whenever I've needed help.
Response from D'Addario & Company, Inc.May 6, 2026
Thanks for your feedback Leo! We sincerely appreciate it!
Patrick S.
Always an immediate response, and very helpful.
Response from D'Addario & Company, Inc.May 6, 2026
Thanks for your feedback Patrick, and thanks for choosing D'Addario!
Roberto
Le informazioni che mi avete dato sono state tempestive e anche molto utili! Grazie Roberto Petrocchi
Response from D'Addario & Company, Inc.May 6, 2026
Grazie per il tuo feedback Roberto! Grazie per aver scelto D'Addario!
Jenny
Ordered strings on the 15th April, it’s now 4th May, they still say ‘preparing for shipping’ like, what company in the world thinks this is acceptable. I thought I’d try these strings instead of EB strings but I will never use these ever again just because shipping is crazy slow. I could have ordered them on Amazon and gotten next day shipping but through their website is useless. Never again
Response from D'Addario & Company, Inc.May 6, 2026
Hey Jenny, we are sorry to hear that you had experienced an issue with your order! Did you contact our team already? We were not able to locate an order or a ticket under your name. Please note though- if you had ordered custom strings, those have a longer lead time than regular stock, as those are made to order here in our United States factories, and then sent to our UK Warehouse for fulfillment. Please contact our order support team at www.daddario.com/contact-us, as we are always happy to help. Thank you!
