D'Addario & Company, Inc.Reviews of daddario.com

It was easy to shop for and pick what items I wanted to purchase. I also appreciated the email notification of my points value so I could decide to shop and use my points to help pay for my purchased items. No customer service agents' help was needed.

I found what I needed.

It was easy to find the product of interest and to use my points toward the purchase. Having the ability to build up credits toward future purchases is a real motivator.

My experience went well because of several factors. First, the product on sale displayed both regular and sale price. Second, building your own string feature was a big part of buying and educating myself about your products. Finally, the ease of using your website. Great job to you and your crew.

Quick, clear communication. Issue resolved.

I emailed in to say I was surprised that a tuner bought in 2023 had stopped working. They answered my email in a few minutes and helped me troubleshoot. Once it became clear the device had malfunctioned, the company offer to send me a new one free of charge, even though it was way beyond the guarantee.

I had questions about the Humidipaks and Hailey answered all of my questions promptly. The paks are keeping my vintage Kay parlor guitar in prime condition. I have been using their products for many years. Strings, straps, picks etc.

Estoy encantado con las correas D'Addario con bloqueo giratorio automático que se adaptan muy bien a mis guitarras de cuerpo hueco y semihueco. Las recomiendo!