D'Addario & Company, Inc.Every day, we are committed to sustainably providing musicians with the most innovative musical accessories in the world.
D'Addario & Company, Inc. (daddario.com) has 340 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Samm M.
I have tried many strings, but the quality-price ratio of Daddario is undeuably better. I mostly buy classic carbon strings, which last long and sound bright. Other manufacturers analogies can vary significantly in price, but the quality is not better, and sometimes it's even worse
Response from D'Addario & Company, Inc.May 6, 2026
Hey Samm, thanks so much for providing your feedback - we appreciate it! We're so glad to hear that you're enjoying the strings!
Richard
The new way of signing in to register our string bags that is SUPPOSE to make things better for us is RIDICULOUS. I've been doing this for years and NEVER had a problem before. Put it back to the original way.
Response from D'Addario & Company, Inc.May 6, 2026
Hey Richard - thank you for your feedback! We are sorry to hear that you were not happy with the new log in process. The log in process was updated to be password-less to help accounts not only be more secure, but also helping to prevent users from getting locked out of their accounts due to incorrect password attempts. We have several log-in options now! You can log in using your email address and a log in code will be sent to your email, or you can log in using a Shop Pay account (as long as your email is the same on Shop Pay and Players Circle), or you can log in using Google! If you're experiencing any issue logging in, please reach out to us on our help center and our team would be more than happy to help. Thank you!
Edrick M.
Contacted customer service for a question about some custom ink heads and some website issue, they responded in under 24 hours and i got all the information i needed. can’t wait for my heads to come in!!
Response from D'Addario & Company, Inc.May 6, 2026
Thanks for your feedback Edrick! Thank you as always for choosing D'Addario/EVANS!
Redragor
I recently had a reason to contact the D’Addario support team, and I was genuinely blown away by the experience. In an era where customer service often feels automated or indifferent, D’Addario stands out as a massive exception. The support I received was prompt, professional, and incredibly fair. They addressed my inquiry with total transparency and went above and beyond to ensure I was satisfied, demonstrating a level of integrity that is rare to find. It’s clear that they don’t just care about selling products; they care about the community of people using them. I have complete trust in this brand and will continue to be a loyal customer. If you value a company that actually stands behind its word and treats its customers with respect, D’Addario is as good as it gets.
Response from D'Addario & Company, Inc.May 6, 2026
Thank you so much for your feedback! We're glad to hear that you had a great experience with our support team. Please feel free to reach back out any time - we are always happy to help! Thanks again for choosing D'Addario
Xo
There was a issue with some guitar strings, i brought it to customer service attention. George very quickly responded and took care of the issue beyond my expectations. I tip my hat to them!
Response from D'Addario & Company, Inc.May 6, 2026
Thanks for your feedback, and thank you for choosing D'Addario!
Sean C.
Great products and excellent customer service. There are so many string companies out there but none have the reliability and consistency of D’Addario strings
Response from D'Addario & Company, Inc.May 6, 2026
Thanks for your feedback Sean! We are glad to hear that you're enjoying the strings!
RODRIGO G.
Compre una alfombrilla para las reparaciones de guitarra " DADDARIO STRING CHAGE MATTE " y no venia incluida el codigo para el players circle. Hice una reclamacion y en solo unas horas me lo solucionaron. Rapido y eficiente.
Response from D'Addario & Company, Inc.May 6, 2026
¡Gracias por tus comentarios y gracias por ser miembro del Players Circle!
Charles D.
Quick honest answer to question. Love it!
Response from D'Addario & Company, Inc.May 6, 2026
Thanks for your feedback Charles, and thanks for choosing D'Addario!
