CVS PharmacyReviews of cvs.com

I have been a customer with CVS since the 80's and it is now 2026 And it has become a HORRIBLE PLACE FOR THE ELDERLY and other customers, Not only do they ONLY have SPANISH SPEAKING EMPLOYEES IN THEIR STORES But they Cannot communicate in ENGLISH ,And are very RUDE and I Thought that ENGLISH IS THE LANGUAGE WE USE COMMONLY IN THE USA.????? CVS Can we get a change of STAFF Your because it is not fair to YOUR CUSTOMERS and also frustrating

I think they are trying to keep consistency and quality in the Pharmacy, but it seems hard. CVS simply does not employ enough people to run their stores as well as they could. I miss the old CVS- but at least I have a reminder of how it used to be. I🩷CVS, but after Covid, things were never the same. Conveniences like clean restrooms and trash cans in the parking lot have deteriorated. It’s not uncommon to see only one employee in the entire store when the pharmacy is closed. I WISH (so much!) that CVS would stop their Buy 1 Get 1 50% off practice. It’s exhausting. Please just lower prices a bit so we can still shop here!

My husband and I who are both senior citizens had scheduled an appointment for our annual flu and covid vaccines at the CVS pharmacy located at 28 Watkins Park Dr, Upper Marlboro, MD 20774 for 5:00 and 5:15. Upon arrival the female pharmacist on duty very rudely told us"I am very busy you need to reschedule". I told her the appointment was already confirmed on my phone. She and her assistant very rudely told us we are very busy you need to come back another day. We felt insulted with the treatment we received, and will never return there. We will go the Wegmans Pharmacy, where the customer service is excellent, and we are always treated in a respectful manner.

Do not like the new automated system that this pharmacy. This new automated system is horrific and it will cause a lot of people to end up in the E.R. it's slow, and the people that work in the pharmacy don't give a damn. I have to drive nearly an hour away from my house to pick up a prescription when I used to get automatic refills. WALGREENS is my next pharmacy...CVS just lost a customer and if I can give O stars I would.

I would put no stars if was.able They send you coupons on your app and when you go to store your not allowed to use them don't know why they even send them

Scheduled vaccinations due to the nature of my job and the fact flu season is approaching. Confirmed online and received confirmation email. When I arrived I was informed the vaccine was unavailable due to my insurance not accepting the "new" covid vaccine. And they unprofessionally informed me my insurance made me "the only person whose insurance it didn't work for." Seemed like classified information they shouldn't be casually sharing and made me think way less of my insurance carrier because of it. They didn't even bother trying to contact them. Never been turned away before from CVS using that insurance. It wasted an entire day that was taken off from work. My advice: Avoid CVS like the plague.

Cvs Benson Nc is horrible. They dont anwser phone you have to leave message, then they never call you back. They constantly send me messages my medication isn't covered by my insurance. I have to go in because they dont call back to prove my insurance covers it, delaying my medication. I wish I could give them a zero. Everytime you go in there's a line....hire more people

For being such a busy pharmacy and store, had a few small issues but for the most part the pharmacy does a great job on getting out the prescriptions. Do a little shopping here but mostly in Broomall store which is also fine.