Ruby F.
I called in my prescription Friday at…
I called in my prescription Friday at noon. Saturday afternoon around 5:30 I called to see what the delay was.I called the pharmacy and stayed on hold until 6:15. I finally hung up and looked up the number for the store. I dialed that number to find out the pharmacy closed at 6. This is not unusual for this CVS Colony Crossing in Madison, Ms. I always have to wait in line because they never have enough staff. I am out of my medicine. I see I have 4 more refills. I only use them because of my employer. I think they have horrible customer service and need to be staffed and trained properly. They don’t deserve one star but I am trying to be nice.


