CVS PharmacyReviews of cvs.com

I love the staff at my local CVS pharmacy. They are always so incredibly helpful and friendly. They have really made an effort to get to know me. This is the only reason I continue to use CVS. Since I take a lot of medications I am constantly bombarded with texts, emails, and automated phone calls to refill my meds way before I need to. I opted out of the texting and said to only text me when my order is ready, so then they proceeded to call me with automated messages repeatedly. I had to opt out of communications completely to get this stop. It was very annoying. They also at times refill medications that I do NOT have on auto re-fill. Since I don't need it at that time they put it back, but then mark it as "inactive" and I have to call to refill when I actually need it (instead of just ordering online). I hate auto refills and I hate the incessant reminders to refill my medications weeks ahead of running out. I understand it might be a good idea to have some extra in case of emergency, but I DO NOT want a huge stockpile of extra meds in my home. Again, I will keep going to CVS because of the staff at my local pharmacy . But please consider toning it down w/ the contact!

Today I went to CVS (1421 Alton Rd Miami Beach) at 1: 0 pm and asked the technician to fill me a prescription of Amoxyl and he told me I should wait an hour, as I kindly asked him to dispense me in less time he delivered the prescription to pharmacist who told me that I should wait the next day because Amoxyl was missing or I had to Walgreens, that I did and the prescription was dispensed in 20 minutes and I was informed that Amoxyl has never been missing. It is disappointing, I will never return to CVS.

if I could give a -0- review for the new front store manager at the CVS Effort PA store, that would even be generous. I don't know where the regular front store girl was that resolves issues, but they need to get her back because this one today, Heather, was less than zero in customer service, politeness or respect. just awful. Condescending and insulting of customer's question. And further condescended by not even ringing up the items I had a question on. I will be going to another CVS after this.

Messed up my prescriptions that were transferred from another pharmacy. Shorted me 60 pills on one of them. Everything was remedied after 3 phone calls and 4 trips to CVS. It was insinuated I was a liar. Bad customer service!

They screwed up my son's prescription. He was ordered a medication that was supposed to be 100 mg and they gave him 600 mg. I caught the screw up when I got home!!! They made an incident report, but I heard nothing. Not to mention, the wait times are HORRIBLE!!!

CVS Orange Pharmacy has taken a drastic decline in their service. I have 30 years to compare the service to. Communication is now poor and scripts are not being synced. I obliged when told I must pay out of pocket (at a discount rate) for pills that I was told insurance needed me to wait a week for. No sooner did I pay then the insurance went through a day later. I paid $12 for the 10 pills that a mail order will now send a 90 supply for under 2 dollars. And now I'm told to ask the pharmacy manager for one extra pill the day before another script renews. There is so much unnecessary stress caused. The assistant in pharmacy says this is all due to employee hours being cut. It's sad because as soon as I transfer daily medication to express services I am gladly saying "goodbye and no thank you" to CVS pharmacy Orange.

I decided to give CVS pharmacy a try because it was close to my home. I called them to get a quote on a price for a prescription at 5:10 and the associate reminded me they close at 6:00. I rushed to the pharmacy and waited for 3-4 minutes and by then it was 5:31. He told me my prescription could not be filled today. I left and went to Walgreens pharmacy that also closed at 6:00, and it was 5:52 when the associate took my prescription and had no problem filling it and by 6:00. Amazing huh

CVS Pharmacy on 61st street on Galveston Island, our previous family pharmacy now, had received a pain med prescription for pain management following a total knees surgery. The pharmacist on his own, elected to cut the prescribed medication pill number in half as compaired to the original doctor's order. This resulted I'm my running out of pain meds for over a 48 hour weekend during the apex of my post surgical pain. The RUB is that another CVS pharmacy 1.5 miles away had the meds I needed on the shelf. However, CVS forced me to get a new written prescription from my doctor. Well, they told me this at 5:15 on a Friday night. The doctor's answering service wished me luck over the weekend as the office was closed and all went home for the weekend. The prescription was available 1.5 miles away. All they had to do is pick up the phone and transfer the Dr's orders to the Target CVS down the street. I and my entire family and all my acquainences will never spend another dime with CVS. Please file my review with the rest of the unhappy (former) CVS patrons.