CVS PharmacyReviews of cvs.com

I had the drive thru covid-19 on July 1, 2020. Today July 9, 2020 end of the day and I still haven’t received my result. Everytime they keep saying that it takes more and more days to be processed. Why did I even waste my time with this unprofessional and unreliable business? I ABSOLUTELY DO NOT recommend going to them and waiting 2 weeks for your result.

Tried to refill a prescription over the phone as I have done for years, only to find it has changed to a voice system. It now take ten times as long to get anywhere, and in the end when I entered the Rx number, it simply cut off the call. The tried to do the same through cvs.com, so I spent fifteen minutes trying to set up an account. Another disaster. Finally did that, and tried to enter the refill. Impossible - I ended up requesting a refill asa Guest. I have used CVS for twenty years, but I am switching everything if this isn't changed.

site has NOTHING available, almost every product is in stores only! why would I be shopping online if I wanted to go to a store?!?

I had a similar situation to a reviewer who posted 6 hours ago. Had the covid test on 6/29 and was told it would take 2-4 days for the results. It is now 7/8, the 9th day, and no results yet. I had been on hold for almost 2 hours with cvs minute clinic and when I finally reached someone, was told that I had to call the diagnostic testing service. After being on hold there for another half hour, I was told that they didn't know why CVS was referring people to them: that CVS had to assist. Let me say again: 9 days later and still no results! Meanwhile, my coworkers are waiting to hear if they've been exposed by me and are stressed and frustrated with not getting an answer. BOO, CVS! BOO!

Talk about avoidance of responsibility! I got a CoVid19 drive-through test because I am a healthcare worker AND have at-risk people in my life. I was told 1-3 days for processing. The appointments ran late, they had my email wrong, the box to put the samples in was overflowing. Then I never got the link to get my results. I assume the girl never corrected my email even though I told her it was wrong and gave her the correct one. When I called I was told it was now 5-7 days for results, and NO ONE could help me get the link sent. It was always someone else's department. I was kept on hold for hours and moved from place to place. Finally got a call today and they left a message, stating they were re-sending the link. EVERY person I have talked to I have told the email is WRONG. They didn't listen. There was no contact information to return the call, I was just told that if they noticed I haven't pick up my results in a week or so, they will call back again "sometime"

I have had orders delivered to my address in the past. Somehow they sent my last order to a past address in NYC. I called customer service and got an indifferent 'You will have to track that with UPS'. But the whole website is a disaster. Hard to find things, hard to place orders, slow a molasses, and not really inexpensive, despite the coupon hype. I find lower prices on products elsewhere and their prescription prices are through the roof. Beware.

10 DAYS AND STILL NO RESULTS.,CALLED, 20 MINUUTES ON HOLD...DONT WASTE YOUR TIME

Don’t go!!! Go somewhere else pay someone money. Don’t use cvs and get frustrated like I did save your money go to the doctors office where you will deal with a professional instead of a kid like we did at cvs. Don’t use cvs