CVS PharmacyReviews of cvs.com

I just left my CVS pharmacy at 2660 lerusalem Ave in Bellmore ny. The counter staff are patient and very professional, Nadia. The pharmacist was terrific and very caring and helpful. It’s a tough business, please commend them all for me!

It is horrible that the rate is so low but they have control of my pharmacy care. I pay a lot for insurance services and now I will be forced to find another alternative because my doctor who I see face to face and have relationship with does not have any sayso in my health concerns. Instead, they have 9amHealth who has no in house doctors. Everything is through email or a chat text. What is the heck is going on that they have the right to do this? You should have at the very least provided more than just this option. This company is very impersonal, and they would like for me to take a full semester course in order to get my GLP-1 medication. Horrible decision given that it is not your money that is being taken out of your check every 2 weeks to go to 9amHealth, a company that I did not agree to partner with. Thank you for taking away my freedom of choice and speech. Thank you for infringing on my personal rights!

This review is not for the staff, but for the ridiculous phone system in place. Your previous system was user friendly and quick to use. The current system is nothing short of a joke and a complete waste of time. Cannot use speaker phone, cannot just type in a Rx number, system has difficulty in understanding the simplest request. So frustrating !!!!!

I am an OTR truck driver who usually isn’t home to receive packages. I was fortunate to cross paths with a kind hearted woman name Naomi, who works at the Bloomfield store. She went above and beyond to assure the package that I had redirected to their store was kept refrigerated and in good hands. I appreciate her… wish there were more caring individuals in this world. Thank you.. Naomi!

Yestaday me and my husband went to pick up the medication because it said it was in process. So at first they said give us 20 minutes so we said okay. We waiting in there 30 minutes then the pharmacy lady I think she is Russia or something short wears a white coat said she doesn’t feel comfortable filling it because he is three days out. Then she made up so many lies. Then she says why don’t we go to another pharmacy now that’s rude and I know she don’t like black people. We will be calling corporate she needs to be removed from there. These people are so rude to this pharmacy get zero stars from us. Sad. Com

CVS location in Hicksville 200 Old Country Road is awesome! VJ is such a nice man and is a major asset to CVS. I love seeing him.

Ordered for same day delivery in mourning for an urgent need. Said it would be here at 4:43. They cancelled my order at 4:48. Will never use or trust this service again. False advertising. Dont offer it if you cannot deliver on your promise. This aint the first time either. Never again, time to change pharmacies. Selling my stock with the company as well as I will not invest my money in such a poor business.

I had a very disappointing experience with CVS Pharmacy related to a recent purchase and the way the issue was handled afterward. On February 27, 2026, I purchased a $100 Sephora gift card at the CVS location at 29015 FM2978 Rd in Magnolia, Texas (77354). During the transaction, the employee ringing me up tore open the cardboard sleeve of the gift card packaging in order to scan the barcode and load the funds onto the card. As a result, the original packaging for the gift card was visibly damaged before I even left the store. This gift card was intended to be given as a birthday gift, so having the packaging ripped open during the purchase process completely undermined the purpose of buying a packaged gift card in the first place. Instead of receiving a presentable gift, I was left with something that looked torn and poorly handled. I later returned to the store to ask if the situation could be resolved and spoke with a store manager whose first name began with “B.” Unfortunately, the interaction was extremely disappointing. Rather than acknowledging the issue or offering any reasonable solution, the manager was dismissive and unwilling to assist in any meaningful way. What should have been a simple and straightforward customer service fix - replacing a gift card that was damaged during the transaction - was treated as though the store had no responsibility at all. This experience reflects very poorly on the level of customer service and management at this location. Situations like this are exactly when a company has the opportunity to demonstrate accountability and care for its customers, and unfortunately that did not happen here. Because the issue could not be resolved at the store level, I am sharing this experience publicly so that CVS corporate is aware of how situations like this are being handled.