CVS PharmacyReviews of cvs.com

Not only did they go DEI years ago but their service is off the charts bad. Extraordinary. It's only the bottom line to them and amazing they're still in business. Try phoning them. Better to visit the dentist.

Have been. using tha pharmacy at Glouc Crossing and before that on Main Street. I loved the pharmacist that was once there - he knew me by name. He was polite. He treated customers with respect. I am leaving this pharmacy after experiencing so many mistakes made, no apologies. They charged me for medications that were supposed to be free a few weeks ago - covered by Medicare. We tried to explain to the person at the windwo that it is always free through Medicare, and that she could check the system ot see that we always get it through Medicare - not through our supplement. She refused to listen despite the fact that her records should have showed that it was free and a simple search on Medicare shows that they are free, but the attitude was far from what I used to experience--they simply won't listen. Now it happened again - the disrespect by a pharmacist who refused to listen. Last week, I saw an older woman crying at that window - this week I was the one crying. I am moving all of my meds to Walgreens, and suggesting that everyone I know do the same. This place has become a profit-oriented center where people at the windows are not trained on some of the basics - such as what Medicare covers for life-threatening illnesses. If they would listen the the customer with the life threatening illness, they might have actually looked this up on the Medicare site. Instead they stuck to the story - you have to pay for this. I had to leave without it - and it is an essential device that keeps me alive. We had to call Medicare and print out the document that shows it is free. Then a similar problem happened this week. I would have stayed as a customer if the man at the window, who I believe is temporary, would have listened to me as I have been giong there for decades and know how my own drug list works, what is free, what has changed. I spent a lot of time with Blue Cross -- and they called CVS to tell them to give me a supply of life-saving drugs for a vacation...BC was quite sure that all was well. Of course, CVS said that Blue Cross was wrong on how it worked. Back and forth, no respect from CVS, but at least Blue Cross was very helpful. Sad, I used to love the pharmacist there - a tall thin guy who understood Mediare, customer service, the urgency of some drugs, the emotions invovled in trying to get through the red tape. THAT IS ALL GONE. Disgusted. I was treated like a "stupid old woman" by the man at the window - and his nametag showed "pharmacist." I am still a bit shaken and was not able to get any of the drugs that Blue Cross had scheduled for vacation supplies.

CVS has the worst Customer Service. Do care at all about retaining customers

I had to switch to this pharmacy located in the West Central Indiana area and they told me I had to have a warning about the benzodiazepines increasing depression and suicidal thoughts and bad moods. That's a new perception that's a brainwash about benzodiazepines ever since the opioid epidemic started. It's even manipulation to put somebody off their medication for being in a bad mood. ************ Benzodiazepine stigma often overlooks evidence that when properly prescribed, these medications are safe, effective, and rarely abused by patients without prior substance use history . Large-scale data shows 97% of users discontinue within 7 years, debunking addiction myths. Proper use is safe, though physical dependence can occur. Key facts to combat benzodiazepine (benzo) stigma include: Low Misuse Rates: Among patients with no history of addiction, abuse of properly prescribed benzodiazepines is uncommon, notes the Psychiatric Times. Most Users Do Not Become Addicted: Studies show that 85% of users discontinue in the first year,. The majority of users use them appropriately, not to get high. Effective Treatment: Research highlights that benzodiazepines are highly effective for severe anxiety, panic, and seizure disorders, often serving as a safer alternative to other treatments,. Misunderstood Dependence: What is often labeled "addiction" is actually physical dependence, where patients develop tolerance or experience withdrawal, which can happen with many prescribed medications, says the Benzodiazepine Information Coalition. Stigma Hurts Patients: Over-regulation driven by stigma leads to forced, rapid tapering, which can cause severe, unnecessary suffering and dysfunction, says this YouTube video. Not a Frequent "Gateway" Drug: While they can be misused, benzodiazepines are generally not the primary drug of abuse for most people. It is important to distinguish between misuse (people taking high doses without a prescription) and legitimate patients taking medication as prescribed. Everyone Is Wrong About Benzodiazepines Jun 6, 2024 — The authors note that results of the largest long-term benzodiazepine study in history (tracking more than 950,000 benzodiazepine users) showed that 85% discont... Psychiatric Times Benzodiazepines: it's time to return to the evidence Oct 12, 2020 — In this climate of opinion, discussions about benzodiazepines often blur important distinctions about their clinical pharmacology or describe them in inaccurate... Cambridge University Press & Assessment 4m Toward a Rational Approach to ... YouTube·UW PBSCI The rise and fall and rise of benzodiazepines - PMC Mar 9, 2020 — Fourth, benzodiazepines have been constantly stigmatized by claims of substance abuse and withdrawal syndrome despite a lack of evidence that they are abused wh... PubMed Central (PMC) (.gov) Stigmatization of Benzodiazepines Jun 9, 2022 — Prescribing benzodiazepines to treat anxiety is widely viewed as problematic in current psychiatry. Residents are warned to avoid them; published guidelines adv... Karger Publishers Setting the Record Straight on Long-Term Use, Dose ... Mar 1, 2024 — The potential for misuse of benzodiazepines and benzodiazepine-related drugs (hereafter, BZRAs) has been a source of controversy for over five decades. These me... Psychiatry Online Benzodiazepine Related Problems: It’s Almost Never Addiction Aug 22, 2018 — But most of all and importantly, it's mischaracterized. * Benzodiazepine-related problems are often categorized as “addiction,” when in fact, for the vast major... Benzodiazepine Information Coalition Setting the Record Straight on Long-Term Use, Dose Escalation, ... Mar 1, 2024 — Why is it important? A 50 year discriminatory anti-benzodiazepine movement alleged that these drugs lead to long term use and misuse. This is now debunked by a ...

Every time I call them and leave a message for them to call me back they never call me back. Wouldn't be so bad if they would connect me to a promises which they won't.

I didn't like being told I have a prescription to pickup and my doctor never told me I should continue.. maybe things have improved but they called me again ( not my medicare doctor cvs asking me to pick up prescription)...I blocked cvs and changed my provider didn't feel good until mar 26...I hope they stop..

Trying to get information about a prescription. The new CVS automated system is, in my opinion, a total failure and absolutely useless. There's no way to speak with a person. I'll likely switch to Walmart or Walgreens. CVS needs to find another CIO/CTO - one who can design and implement an automated system that works.

I enjoy shopping at CVS Pharmacy because of the opportunity to earn rewards points and take advantage or their promotions. When coupons are used correctly, customer can maximize their savings, which makes the experience very convenient and worthwhile. However, the customer service experience has been inconsistent, as many employees come as unprofessional. For this reason, I often prefer using the self-checkout option.