CVS PharmacyReviews of cvs.com

I called to refill a prescription. It took nearly 3 minutes to give me wasted narrative on advertising, flu shots, etc. Instead of an automated where I can just give prescription number, it asked me what I wanted. Then I was transferred to pharmacy, where I held on for another 14 minutes. Finally, I hung up and called back and clicked as a doctor. It still took nearly 6 minutes for a person. I reached the pharmacist, who sounded as exasperated as I was. I told her it was unacceptable nearly 20 minutes for a refill, which it should just be automated, where you leave the number and every other pharmacy has. This was at store on Brookpark and Broadview, Cleveland, OH; I think I am going to go to another pharmacy on next refill. This is unacceptable and there are countless reviews like mine. You can and should do better, CVS.

I was scheduled to take a covid 19 test at 3:20 I arrived at 3 finally at 5 o’clock they got to me yes 5 o’clock only for the young lady to tell me they aren’t doing anymore testing it took everything in me to not choke her I swear cvs is full of it I really hate them !!!

expect COVID test results will take 10+ days I am still waiting for mine

Once again I get to the pharmacy after receiving a text advising my RX was ready and it was not. I am looking into changing my Pharmacy

Ordered my prescriptions online to be delivered, instead of delivering them I got a text saying my prescriptions was needing to be picked up. When I called them they had me on hold for 10 minutes, I finally hung up and drove to the store to get them and the girl said they were getting ready to mail them. I told her that I needed them she then went and got the package walked to the other counter and stood there doing nothing. I finally walked out. I will be changing pharmacies tomorrow. This was at the Campbell and Battlefield location in Springfield MO

I went to one in West Lafayette today for a flue shot. Signs said to text, but I had never texted to numbers other than regular phone numbers. So I went to the counter and the man treated me as an illiterate .

This is a review for the Twinsburg Ohio CVS pharmacy. For the last several months every single prescription that I call in for refill never gets processed until I call them asking the status. A week will go by and it still is not filled. And I hear the same excuse exactly worded the same way we are really busy and running behind. It's negligence, they're messing with people's health if they don't get them their medicine. Some of my medication I have to go through Caremark. The rest of my medications I am moving over to a different Pharmacy.

This is the worst pharmacy I’ve ever dealt with. They certainly don’t care and think they are the only pharmacy around. I’ve started the process of transferring my scripts to Walgreens. Never use the store on West Middle Tpke in Manchester, Ct . The pharmacist couldn’t manage if her life depended on it . Very toxic environment. Horrible!!!!