CVS PharmacyReviews of cvs.com

I received a voicemail from CVS that my prescription was ready. When I arrived I was told that there was a hold on my Refill. They needed a card signed from the Dr. I went to the Dr. and returned to Cvs with the documents. I was then told it would be 15 minutes. As I drove hone, I received a call from Cvs that the Dr did not approve the RX and they have to call to have it approved. I’ve explained that the Dr is the person who wrote the RX and this was a refill. She said the Dr has to submit approval every time. 1. Why did I receive a call that my Rx was ready for pick up? 2. Why was I told to provide documents from the Dr? 3. After providing said documents, why was I told there was a hold? 4 poor customer service training. A complete waste of time. I still do not have my prescription

61st in Galveston TX. They never answer the phone. Always a big hassle to fill scripts. Changed to another pharmacy

Worst pharmacy. I never had such a terrible experience with pharmacy like I have with CVS . They never call or deliver medicine to me with out a hassle. Currently I signed into auto delivery to find out that they ship through carrier services like ups or usps. 5 business day delivery or 10 days . No tracking. Just told with carrier. Never received. No apology No way of them delivering as a courtesy by a person. All medications I filled with them always say pending and never once do they call. They close pending medications and never send or tell you why.

Why BROTHER because I guess people don't really read these reviews, because if they did everybody would stop going to this pharmacy that don't care about customers, they never stock up on items, I wanted to buy mild on 07/07/2021 and only found 1 gallon & 1 quarte both with the expiration date of 07/04/2021 in the cooler also I saw 1 egg by it self, I am changing my prescription to Walgreens I am sure that I will be treated better, it will be cleaner and fully stocked up, CVS needs to close their stores

If I could give them a zero I would. My son had his wisdom teeth out. Pain meds sent as 11:45. Pharmacy in Owasso, ok tells me they will be ready after 2. He's already in pain.

CVS won't cover a prescription that is covered by our medical insurance. We were informed by Medicare that this is a decision by CVS Corporate, not Medicare. How dare they? Also, no phone number provided for CVS headquarters.

One star is too much, there needs to be negative ones. This review is not an isolated situation... Normally only one store employee -that is hard to find. Ridiculously long wait in pharmacy lines - inside, Phone in help, and in drive thru. They have an on-line ordering system for regular OTC items that is equally a nightmare in every way imaginable. I have been waiting over two weeks for two (2) items and they haven't shipped yet. This is the WORST big box chain for customer service I could imagine- even if I tried. They could care less, obviously, as witnessed by the reviews.

The CVC pharmacy in Collinsville IL. Rripped me off twice. Had I not count the pills before leaving the last time I got my meds, I would not have notice this pattern going on. At that time I understood what they were doing and immediately took my business to Walgreens. My experience with CVC is this. The first two times. My meds came with 90 pills labeled on the bottle. The first time I received my pills I didn't bother counting but they certainly looked short. Definitely not 90 pills as labeled on the bottle. The second time I did, there were only 29 of 90 in the bottle. I thought that was very strange but I dismissed it due to current stress. Then, this last time, I sat in my car and counted the pills, again only 29 bills of 90? I was livived and went back in. The female manager counted the pills and had the nerve to say real loud that there were only 10 pills missing. I didn't want to cause a scene but I thought to myself. How could these people have these jobs if they can not count? She didn't even seem surprised which made me think if they did that to me. How many others are they doing this too? Morale of this story. If you are new or not to CVC Pharmacy. PLEASE make sure you count your pills before leaving. You could be paying for half of what you should be getting. Horrible way of business. I sure hope this helps someone. Thank you.