CVS PharmacyReviews of cvs.com

My first call to combine my husband and my carepass accounts was unsuccessful. I went through the whole process & it never got done. TODAY I called again & was on the call for 37 minutes providing details to merge & delete my husband's account. They ended up deleting my account and keeping my husbands. How hard can this be? Unbelievable!!!

I called to refill my prescriptions at 930am, was told all three of my medications would be ready by 1pm. Here it is 620pm, I arrive for my prescriptions and 1 is NOT ready. I was told everything would be ready by 1pm! Cashier said they were a little behind! Like 5 hours late! And that it’s my responsibility to check in hourly?! Like excuse me for doing your job! I’ve worked in a pharmacy before and know this is poor customer service!

Sadly store #5271 in Overland Park KS doesn't even deserve 1 star! I started using this pharmacy because I refuse to get my prescriptions through the mail. It didn't start out bad, but rarely do you ever find a rep at the register, but my biggest problem right now is the pharmacy refused to fill a prescription sent to them from my doctor because the dosage changed! It's not a narcotic and don't get me going on their complaint line! After waiting for 25 minutes you still don't get the help you need and your complaint doesn't go anywhere! I checked the BBB and no wonder this company has an F rating with the BBB! My warning is Don't go to this store!

The pharmacist, Kurian Varghese, at store #10637, 6750 Reading Rd. Rosenberg, TX 77471 is the RUDEST person I have ever dealt with. He filled my prescription wrong and after waiting in line for 20 minutes he told be to come back tomorrow. I said "No, I have been waiting in line and it isn't my fault that you filled it wrong." Then I said "No wonder there are so many negative reviews on Google about you." He told me to go to a different pharmacy and not come back!!!! He has so many negative reviews online I don't understand why CVS keeps employing him. I'm an a disabled, chronic pain patient, I shouldn't have to keep driving to the pharmacy daily, or transfer to one further away from me. I just called 1-800-746-7287 and made my second complaint against him with the District Manager.

CVS Store 5510 on Coursey Blvd pharmacy is incompetent. They have made several errors in billing on my prescriptions the past 8 months. Their customer service and attitudes need improvement. In the meantime, I am switching pharmacy.

I went to the CVS on West 57th Street and was helped by Aakif. He returned my items with no questions and help me get $2 off rewards which I hadn't even noticed on my receipt to buy another product. During this time, he also helped two people who were having problems at the self-service. He is a great worker and I just wanted him to get the accolades that he deserves.

CVS doesn’t even deserve 1star. At this point, there’s rarely an employee at the register, no matter which CVS you go to. If there is one anywhere in the vicinity, they wave you toward the self serve register. I can’t cash in my lottery tickets at the self serve.. Today when I used the self serve to try to make a purchase, it wasn’t working. A screen message said the coupon compartment was full. I didn’t even have coupons. It wouldn’t allow me to pay because of its problem. I had to wait until an employee decided to disengage himself from a task he was doing to come and fix the self serve’s problem. I’m being nice in my explanation. Internally, I’m using a whole array of expletives. If I could rain down voodoo on the CEOs of this horribly managed chain, I would.

CVS in erie pa on east 12th street and parade st the manager Mike is not helpful at all and he acts like he hates working for the company he doesnt like couponers or anyone saving..He really makes you uncomfortable and scared to ask for help...I use to love the store before he came and became manager..been shopping here for years and now i dont want to step a foot in the door with his services..