CVS PharmacyReviews of cvs.com

Tons of advertising showing 1 to 2 days for Testing Results, take the test and suddenly its 3 to 4 days.

I did not pick up prescription refill on the date it was filled. This is a medication I've taken for many years and had it on file at my local CVS. Because I waited 4 days to collect the refill at the pharmacy, I was assigned a new refill date which now leaves me with no reserve medicine in case I'm unable to get to the store. I was never notified of this policy regarding the arbitrary assignment of new refill dates and only discovered it when I received a text from CVS telling me it was too soon to refill. I was advised in the text to call the pharmacy which I did only to be informed that I needed to call CVS Customer Service. I did, and waited several minutes on hold only to be told that I had to call the Pharmacy. The ping pong game began bouncing between local store and Customer Service ultimately to be told nothing could be done to rectify my situation. I was then informed to contact CVS via the Customer Service email option, after filling out an excessive amount of info on the email form and writing a complete description of my issue with CVS I was informed that the platform is inoperable. It was the ultimate slap in the face, we don't give a damn about you as a customer experience ! The pharmacists in my CVS have known me for years and have always provided good, reliable service. Unfortunately, they have no control over the new corporate policies enacted out of greed, bottom line mentalities. As a result of these policies I can no longer trust CVS with my life saving medications. I am now going with a local, independently owned pharmacy where compassion, concern, service and personal attention are valued.

CVS refused to fill a prescription for a Doctor prescribed Ivermectin. I was treated rudely by the pharmacist in the Thorndale PA. store. He could have cared less that Ivermectin saved my life 5 days earlier. He said "Good for you" I will NOT fill the prescription. Who make this folks God? Your company has blood, suffering and death on their hands. I will never shop at this un-American POS ever again. Ivermectin can eradicate the Pandemic. Your company is part of the problem and all involved with this horrific decision will burn in hell!!! GOD Bless our great country!!

I came into my local CVS Pharmacy store (#6073 - Livingston NJ) today to inquire about pricing for a medication I have. The pharmacist (woman) I did not get her name, was very unhelpful and had a dismissive attitude with me. I requested pricing for a Rx that was currently with Amazon Pharmacy, and I wanted to transfer the Rx to CVS for pricing and ordering; however, she was SO DISCOURTEOUS that she didn't even come over to greet me. She commanded me to go to another window/counter and asked for me to provide my DOB (PII information) so that everyone in the store can hear it. SHE WAS TO F****ING LAZY TO WALK OVER TO THE CONSULTATION COUNTER. Being so unhelpful, she said I cannot transfer my Rx, but said I can only have my doctor call in with a new script. She did not explain that that was the only way to price the medication. I am taking my business ELSEWHERE FOR GOOD, esp. in a very affluent town. i will gladly pay more somewhere than to be treated with disrespect and CLEAR VIOLATION OF HIPAA rules. The people at the pharmacy need to be educated on the protocols and legal obligations.

Had the worst customer experience at CVS near LSU, especially prescribed medicine pick-up section. Looks like they are working out of charity. They are donating prescribed meidactions not selling them.

I wouldn’t even give them 1 star if I could do that & leave a review. This is the worst pharmacy I’ve ever used. I’ve been in hold for over an hour & no one will answer the dang phone.

Why does our government allow CVS to operate; as they are a danger to every person that does business with them? CVS #11099 in Odessa, Texas has two pharmacists from some foreign country, and you can't understand a word they say, and they don't understand a word you say! Every prescription they have ever filled for me has been incorrect! Our government does not care, and CVS only cares about the bottom line. All these complaints are for naught!

I get the first covid vaccine here and at the 2nd appointment date i didn't bring the card and they told me is not posible to get the shoot. I told the person in charge they have my info and he can verify with my ID. They say no. Today i come back as a walk in and they don't have time to do it an everybody can notice no a single person is there.