CVS PharmacyReviews of cvs.com

Have done 2 calls trying to get my issue resolve but they can’t just validate what I I’m saying by going on the website. Spoke to Majr no help. Called again spoke to Elvi was on the phone over 35 min so at the end she hung up on me. I asked her to transfer to a manager Cy. We will see how long it takes to call back. My issues is I placed order online I was looking for items that qualify under Beauty club so I clicked and selected items from there. Costly items making my order $65 and got nothing back they are telling me they search items they don’t qualify but I keep explaining how I got to them explaining Beaty bucks back. I needed $5 in my current accumulation on the Beaty club rewards so I should of received $9 but looks like they just don’t want to listen to how I got to the items purchased. Just saying they don’t qualify. Why don’t they take the time to look how I shopped for them. Really frustrated.

Very bad service in Lodi NJ today, was told that my daughter 3 medication will be ready week before only to find out following week only 1 was ready, the second one don’t see it but can refill it in 30 min and the third one don’t have it and the guy BINAL cannot help me so I have to drive on my own from one place to another to see who have it because CVS don’t have system to check which location have the medication in stock or maybe offer the customer to be delivered the medication but was chosen not to help.

Went to CVS at Military and Hillsboro in Deerfield Beach in September 2021 and they offered me a rewards card, the cashier said all the good things about it BUT THAT WILL CIST ME $ 5.00 MONTHLY. I found out reading my e-mails. To me this has no excuse, hiden something like this it is unacceptable. I called the number to cancel at 8:34 AM today, Sunday and they were not open yet although says Sunday opens at 8:30. I called later and it was hard to understand because the person has a horrible accent. She kept reading her text, at the end I told her to stop reading a text and to stop offering me to keep the rewards because I will lose my discounts and so on. I told her to stop trying and just cancel it and ... SHE RANG UP ON ME 😨 This CVS is net door guess if I will ever go back there or any other CVS.

Kenny, located at CVS in LaPorte, Tx, is very professional and kind. I truly love my CVS. Nanci Lotze, LaPorte, Texas

Yesterday I purchased two identical items from Park Plaza CVS Pharmacy in Wantagh NY. The purchase price for the two items was total of $49.99. This morning I went back to return one of the two items, after over one hour of many employees attempting to process the refund, and many other customers allowed to go ahead. A store manger said the refund should be $20.00 even. I am not blaming the employees they tried to remedy and explain. Four employees involved not one apologized. I wish a had thrown item in garbage and not wasted my time. I have cancelled all my refills. I am sincerely hoping I never have to walk in this place again.

CVS did a Covid Test for me but the website for results is useless and they just put you on hold at the pharmacy - complete waste of time. I finally got a phone number and learned my test was negative but I wanted results I could print! Never using them again.

I went into the Wakefield CVS this afternoon to get my Flu jab. I had the great pleasure to have Marc R as the RN to administer the injection. He was prompt, friendly and efficient. He was funny as well. I earned a lollipop for being a good patient and a coupon worth $5 off $20 spent. May you have the good fortune to have him when you get your Flu jab.

Prices are obviously higher than any other vendor, any. And the wait for simple products is very long. I am switching my families scripts to Winn Dixie or Walmart. I will Never visit CVS again. Too expensive and inefficient.