CVS PharmacyReviews of cvs.com

The worst pharmacy in town. The pharmacy is the one on the Main Street of Glastonbury, CT. I scheduled a flu shot at 6:00 pm but I have been waiting for 30 minutes. There are still 4 people before me who are not served. The lady doing the shots are very slow. It took her a while to give people a shot. She was yelling and telling people to check in at the kiosk. I went to the kiosk and it asked me a code that I do not have. I scheduled the shot a few days ago online expecting I will get the shot at 6:00 pm but I did not expect that I have to wait this long. The management of this place needs to look into this matter. I went to a different CVS for Covid vaccine and did not have any problems. Basically waited for a few minutes. But this place is just so out of touch.

They told me 2 days ago that my RX's would be ready on Thursday by 11 a.m. I arrived at 12 noon and it's not ready. If I wanna sit and wait in my car for 1/2 an hour, I can get it then. Nope. I drive up on Friday at 11:30 a.m and the pharmacy us closed. As soon as I get home, I get a text message telling me that my RX's are available for pickup. I hate this store pharmacy operations. The clerks are usually very friendly, but the store management just plain SUCKS!

I finally left after they continued to screw up a prescription for 2 months. Everytime I checked their app it said it would arrive in 2 days. I would check in 2 days only to find it would arrive in 2 days. I talked to the pharmacist in person and she told me it would arrive later this week. I followed up on the app and still got the 2 day shuffle. The app allowed me to check which nearby CVS stores has it in stock. SURPRISE, they all were to get it in 2 days. I called the manufacturer to see if there was a shortage and was told there was not. Any retailer could have them in less than a couple weeks. I tried another pharmacy and indeed had the prescription in less than 2 weeks. CVS is just an inept pharmacy.

Literally the worst experience. Customer service is very rude on the phone. she seem like there was no time for me at all. I was trying to get my prescription delivered to me. Somehow a second account was created for me in the system and was recently cleared up. I had added a credit card on the file in the app, and the person on the phone cannot find it. It would have been nice for her to wait just a few minutes while I logged into my app to find the credit card. She wanted me to call back. So after just two minutes and I found the credit card I added on file. I called back, after waiting 30 minutes someone finally did pick up the phone and immediately hung up the phone. I should be just as important as any other customer. CVS pharmacy located at 404 Ramsey street corner of Grove downtown Fayetteville, Fayetteville NC.

Awful customer service at CVS located at 5990 South Pointe Blvd, Ft. Myers, FL! When a message was left on my phone that only 1 prescription would be ready for that day and the other prescription the following evening because it was not in stock, I followed up at the pharmacy to pick up the one prescription and had asked why it took 21 minutes to pick up the phone when there were 3 people working in that department. Her answer was "We take care of our customers here First before we answer the phone"! What an unbelievable comment to make! I can assure you, I will no longer give my business to unprofessional reps with your company. I have now transferred my prescriptions to Cypress Lake pharmacy where people truly care for my well being! It's a shame you are no longer valued as a consumer but change will come when people recognize their hard earned money is being given to people that do not care about you. Date of experience was October 17, 2022

worst experience ever CVS on 885 central avenue i got a money order at cvs and the bank told me to return to CVS so that they can write my name on it. As i've never done it before i didn't know how to use it, so i return to the CVS hoping that they will help me with the money order they've provided me on Friday 10/14 but instead of receiving help or explanation the cashier an arab lady even accuse me to try to make a dishonnest transaction, i recommand never ever try that CVS! luckily i met a nice customer(lady may God bless her)who was there at the same time, she was the one who finaly took her time to explain me how to use the money order CVS has given me and i was finally able to use my money order!

I went to CVS to return a GIFT, given to me by a lifelong friend who was diagnosed with Alzheimer's. I had the item still in the bag with the receipt. I intended on exchanging it, as even though exchanged, would still hold sentimental value, because he paid for it. I may never see my friend again with his memory of us together intact. The store clerk at Franklin Street Sacramento, OCTOBER 15 2022, (this form keeps changing the date!) was RUDE to ME- upset that the other clerk didn't know how to do an exchange?, grabbed the receipt and just put the credit back on his card. When I questioned it, she YELLED at me saying "That's ALL THEY DO!!" NO exchanging! WHO EVER heard of no exchanges with a receipt and everything!?! Now thanks a lot b****! I probably would have exchanged it, adding more of my own money to the sale and bought more things for myself, and had a keepsake from my love who is 70, whom I will never see again with his memories to share. I immediately called him on speaker in front of the clerk, I felt I had to tell him to expect credit on his account, but felt embarrassed and afraid I would hurt him, to tell him I wanted to exchange his gift. SHE also never even gave me a receipt showing the transaction! You NOT ONLY LOST MONEY, YOU'VE LOST a customer! I will NEVER shop in CVS again for ANYTHING!!!

Some staff are quite rude at the register, especially , for asking them to cough in their elbow, not hands, to let me bag my own things , for asking they disinfect their hands after rubbing their eyes or a body piercing. Scarlet has been rude to me several times, and once began screaming and pointing at me. I've had Meghan Carabella tell me that if I didn't like something, I did not have to shop there. Today I mentioned to the check out girl that if she has a runny nose, and sniffles, she should be wearing a mask. Meghan, shift supervisor, immediately stepped in and wanted to handle the transaction. I do not want to check out with her, and told her so. She got furious and called the police and had me restrained from the premises. I am a valued customer and have spent a lot of money at this store since I moved to Amherst. I did a lot of my grocery shopping there as I am a senior on disability without a car. I would never go back to this store as long as shift supervisor, Meghan Carabella, is there, nor to any other CVS, without an apology. If this does not happen, I will advise my friends to avoid CVS also. KC