CVS PharmacyReviews of cvs.com

The worst! You know you should change pharmacies when the PHARMACIST Robert (7550 S. 19th Avenue, Phoenix, Arizona location) hangs up on you. He was clearly too busy to assist me even though he called me back after I left a phone message with the pharmacy!?! I have not experienced anything like this with a medical professional. This experience was disrespectful, disappointing and, needless to say, unprofessional. I have been aware for some time that my ire’s rooting at CVS are much higher than others such as Walgreens, Safeway, Kroger, Walmart and Costco. Yet I stayed. Higher prices at CVS coupled with poor service from the pharmacist are more than enough reasons to change pharmacies. Certainly, it is time for me to move to a new pharmacy where I will be treated with the respect and receive the attention I deserve from the person entrusted to give me information and advice regarding my medication. I intend to provide my feedback regarding this situation by phone to CVS customer service, online with reviews and with the CVS corporate office.

Cvs pharmacy broke the law , there website allowed me to order my meds, cvs took my finds processed my order and shipped them to me, tell me why i go to renew my meds on there website and processed my order then later I get a call from the pharmacist saying they had to cancel my order due to one of my meds is a controlled substance , but yet there website allowed me to order and and have then shipped, so CVS BROKE THE LAW . If they would pick up the phone instead of using there AI and itd a joke trying to speak to anyone ever. Thats why I order from there website. SO CVS SINCE YOU BROKE THE LAW by PROCESSING AND MAILING ME MY MEDS. ONE IS CONTROLLED SUBSTANCE , which I didnt know this . Maybe yall should have a human pick up the phone

Purchased mascara today. Package had substantial red plastic anti theft security tag. This tag was meant to remain on item after purchase. This big plastic addition to packaging will go directly into landfill. Shame on CVS.

At CVS on Brandon Blvd in Brandon, FL, Tommy was extremely impressive in the way he was helping me find the item I needed. He was very professional and polite to me. He has a wonderful personality and an inspiring smile, and his kindness was very encouraging. I really appreciate his helpfulness. Tommy is outstanding at his job and truly cares about the customers. I am so thankful for all his assistance. He is absolutely magnificent! With gratitude, Carol Miller

Nightmarish Pharmacy Technician training should be paying me at least 30 dollars a hour for all the aggravation I have to put up with. Just finished my 6th day of training at a CVS in CT and all I’ve done are modules on the computer nobody has any intention of hands on training me at all and I’ve been there for almost two weeks now. Oh but they say I’ll finally get the hands on training next week for two days before I have a 3 hour assessment it’ll take a lot longer then two days to be completely comfortable doing any type of assessment what a joke no wonder why there always hiring and have such a high turnover rate.

Terrible phone system. No way to actually talk to anyone about a prescription. Would not recommend!!

I visited the store# 07019 at 150 E 42 street. I was appalled that a store associate was unfamiliar with the weekly sale on “candy”. You see I never have a problem assessing and addressing concerns that affects the people. So I asked an associate if he knew anything related to the sale of candy which states, pay full price for one item and the second one is $1. The issue does not agree with me because the pictures do not match the sale. I believe that store managers and team leads need to level up and educate your staff on the weekly highlight sales. Primarily so that your customers understand. It is horrible to feel misunderstood and ignored. That gentleman did not extend his customer service. I think that your store provide poor customer service because they do not like people. Or like I hear often “I hate people” hate is an ugly word if you provide customer service. I report unprofessional acts of UNKINDNESS. I hope the managers are reading my review. I want to extend a warm thank you to the young lady that cashed me out. She showed me on the receipt that I have 4.21 extra bucks and a coupon for 20% off one full price. Let’s kill the INCIVILITY with a kind heart and a warm smile ladies and gentlemen. I am a regular as a PUBLIC SERVANT/ COMMUNITY RESIDENT ADVOCATE/ and a CIVILIAN that lives everyday as my LAST DAY. I come here because I thought I would get good customer service. Please provide continuous improvement training to your staff. Have a nice day. Ms Cruz

El CVS 1177sw 8’st si vas a comprar cualquier medicamento y ya la farmacia cerro las cajeras se niegan en venderlo, por tu seguro , como es posible q eso pase en una farmacia ,como con tu TARGETA de seguro no vas a poder adquirir un medicamento si la farmacia esta cerrada ,acto seguido fui a otro CVS y el mismo medicamento con la misma TARGETA lo pude adquirir , por favor tengan cuidado con eso , es una farmacia no es una tienda comercial gracias