CurtarraCustom for you, made simple.Curtarra—to always make custom curtains easy. Offers quality custom drapes & shades & valances for your dream home with ease. Enjoy free shipping and the best customer service. Get your free swatches. Use the Curtarra Measurement Tool, and have no trouble measuring anymore.
Curtarra (curtarra.com) has 412 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Amy S.
My drapes are absolutely beautiful and look custom
Response from CurtarraAug 17, 2026
Dear Amy, Thank you so much for trusting Curtarra to bring beauty to your master bedroom! Your bedroom should be a serene sanctuary, and we are thrilled to hear that your new drapes look beautifully tailored and elevate your space. Welcome to the Curtarra family! Warmly, The Curtarra Team
Dan A.
My experience with Curtarra was terrible. My first purchase was a set of motorized Roman shades—they lasted one year. I bought a replacement control unit, which only lasted one month. So I decided to buy another Roman shades, but non-motorized. Sadly, they were defective. They sent me videos and diagrams to help me fix the problem. But the videos and diagrams didn’t fix the defects. They were supposedly going to reached out to me to offer a solution. Time passed, and I received no response to my numerous emails—they simply ignored them. The only thing they cared about was keeping my money, and all I was left with were defective Roman shades, which I had to replace through another reputable company that truly values its customers.
Laura L. B.
Very helpful measuring and visualization services, made ordering extremely painless, and the fabric was perfect. The finished product is absolutely wonderful.
Response from CurtarraAug 17, 2026
Dear Laura, Thank you for taking the time to share your experience with us! We are delighted to hear that our measuring and visualization tools helped make the entire process completely seamless for you. Knowing that the fabric and finished window treatments turned out absolutely wonderful means the world to us. Thank you for being a valued part of the Curtarra family! We hope you enjoy your gorgeous new window treatments for years to come. Best regards, The Curtarra Team
Kim A.
The curtains were beautiful. Unfortunately, I didn't order thm wide enough.
Response from CurtarraAug 31, 2026
Hi Kim, Thank you for sharing such wonderful feedback! We are thrilled to hear that the curtains were beautiful. For the narrow size, please get in touch with [email protected] to get a big discount on ordering the right width. Best Regards, Curtarra Team
Bryan S.
perfect fit and they look exactly as represented.
Response from CurtarraAug 12, 2026
Dear Bryan, Thank you for trusting Curtarra with your window treatments! We are delighted to hear that your order arrived with a perfect fit and matched your expectations completely. Thank you for choosing Curtarra, and welcome to the family! Warmly, The Curtarra Team
KP
I was a bit leery about ordering custom drapes online, but my experience with Curtarra was great. The fabric and lining of the drapes I ordered are just what I hoped for, the seams were done really well, and the drapes match the measurements I ordered. I was also impressed with the ability to order free samples, which helped me decide what to order, and I was able to get help to decide which lining to order. Couple all of that with great prices, and my experience couldn't have been better.
Response from CurtarraAug 12, 2026
Dear KP, Thank you for taking the time to share your story! We completely understand that ordering custom drapes online can feel like a leap of faith, which is why we are so thrilled that your experience exceeded your expectations. Knowing that your drapes match your exact measurements and look fantastic in your home is the best reward our team could ask for. Thank you for choosing Curtarra, and welcome to the family! Best regards, The Curtarra Team
Kristen E.
I made mistakes on my order, and customer service was both nice and helpful in getting my order straightened out. I highly recommend them due to the strength of the customer service.
Response from CurtarraAug 12, 2026
Dear Kristen, Thank you so much for your kind words and high recommendation! We know that ordering custom window treatments can sometimes feel overwhelming, and making a quick adjustment should never stand in the way of a beautiful home. We are so glad our team could quickly help straighten out your order details before production. Thank you for being a part of the Curtarra family. Please don't hesitate to reach out if you ever need anything else for your future design projects! Warmly, The Curtarra Team
Blanca
Stay away, horrible customer service and never received order. Ordered curtains over 3 weeks ago and they were "shipped" but FedEx website says they are still in NJ. They don't seem to know where the curtains are and just keep telling me that I live in a rural area and that's why it's taking so long. We live 20 mins from Springfield, MA and 40 mins from Worcester and we're right off the Mass Pike. Couldn't be any easier to get here and, somehow, everything else we get via FedEx makes it quickly. For example, Chewy delivers in less than 48 hrs. I am starting to think that this company is just a front.
Response from CurtarraAug 31, 2026
Hi Blanca, Thank you for the detailed feedback, and we're sorry about the shipment issue. We've raised this with our customer service team to look into the issue you've described, and we've sent a follow-up to the email associated with your order to discuss a proper resolution. Please check your inbox and reply there so we can get this sorted out for you. Best Regards Curtarra Team
