Crunch FitnessReviews of crunch.com

“Crunch Lake Nona is using false advertising.”So Crunch - Lake Nona did it again, they offered us a membership to try out the gym for 5 days, well we went to cancel it today and now they change the invitation for 90 days commitment with a annual fee in order to cancel it. Please be aware of false advertising, Mr. Devon e said he cannot do any cancelation until the 90 have been paid in full and the anual fee as well.

Notre expérience dans ce club de fitness de Dix30 a Brossard, Montréal, a été exécrable. L'ambiance y est tout sauf propice à la concentration : des cours de groupe bruyants sont imposés au milieu des autres adhérents, avec une musique étourdissante et des coachs qui hurlent. Le calme et le respect des personnes souhaitant s'entraîner tranquillement ne sont clairement pas une priorité. Le niveau de compétence est tout aussi lamentable. Le coach qui m'a "conseillé" en bodybuilding était plus chétif que moi et ignorait visiblement l'usage des machines qu'il me recommandait. Bref, un échec total sur tous les plans. Nous annulons sans regret nos abonnements.

My trainers are the best, Nanjalee, Emily & Leela. I complain about my workout but I have the best motivation I can ever had they cheer me up and tell me i can do this. i will not change them for nothing, they're the best of the best 🫶♥️🫶

I’m writing to express my extreme disappointment with the customer service I recently received at Crunch Fitness Carmel Valley. Due to an unforeseen and heartbreaking family emergency, my husband and I have been out of the country for an extended period of time. His father has been diagnosed with a terminal illness, and we have been by his side during what is likely his final weeks. Naturally, we have not been able to use any gym services during this time. Given the circumstances, we requested that our memberships be canceled. We were told that a 30-day notice is required and that we would be obligated to continue paying for a service we are not using and cannot use — which, frankly, feels unreasonable and unnecessarily rigid. I understand that policies are put in place for operational consistency, and as an operations manager myself, I know the importance of upholding structure. However, I also know that policies should be applied with discretion and compassion, especially when customers are facing real human crises. This experience has made it painfully clear that empathy and flexibility are not part of Crunch’s customer service ethos. What we hoped would be a simple and understanding conversation during an already overwhelming time turned into an added source of stress — one that could have easily been avoided with compassion from the management staff. You’ve lost two customers — and while that may not matter to a large organization, I felt it was important to share this feedback. Staff must be trained not only in policy enforcement but in human connection. Compassion is not a weakness in business — it's a strength. It should go without saying, stealing money is not compassionate.

Crunch Gym on Hillsboro is awesome. How’s the best classes and instructors like Nanjee ,AJ , Em , Lakisha as well as Jason the stretches you out and get you ready for your next workout. Crunch Gym has the best vibe the best crew and the best instructors you can’t beat any other gym in Tampa.

Our classes are the best , we always have fun . The trainers are good and professional special Nanjalee and Emily :) I like a lot coming to training because we enjoy every time with the group.

I love doing HIIT classes at carrolwood with Leela and Hot yoga with both the Sarah(one on Tuesday and other one takes class on Sunday). I have lost 20pounds just being consistent with Leela’s HIIT classes. She gives personal trainer level attention in those classes and always pushes people to reach their potential. If not for Leela, I wouldn’t have achieved my weight goals.

Leela is a great instructor. Knows how to motivate students, pushes us to work hard and in a fun environment