Crunch FitnessReviews of crunch.com

Crunch fitness in Champaign will ALWAYS be trash🗑️. The main reason being that the only GMs they bring in have ZERO clue about fitness or the gym in general and only try to push sales. I will never forget the time the GM literally asked me what the stairmaster was😂😂😂 oh not to mention you’ll probably get sexually harassed by staff💀 or just harassed in general. And lastly, if a machine breaks… you’re most likely looking at 2-3 months before it’s operational again. Management is all over the place. I would get my schedule for the week anywhere from 9-10pm on Sunday and be expected to just figure it out lol. I never had the same schedule longer than 2 weeks in a row. If you call off because of a family emergency or you are sick and don’t find a replacement yourself 1 time, it results in a meeting in which they can’t communicate. I offered 3 different time slots and days I made completely available and was denied a meeting as well as showing up in person to the club and being denied another meeting. Then 2 weeks later because they fail to do their job and schedule the meeting with me, they fire me over text😂 not that I was staying anyway but it just shows the lack of professionalism within the corporation as a whole. If the worker on the next shift doesn’t show up, they expect you to stay for X amount of time over. I had a coworker contact the GM when this happened, of course he leaves his phone on do not disturb, super professional, so she called him. She was met with “if you leave you won’t have a job here anymore” instead of handling the situation like a MANAGER should😂💀 which is in fact, illegal😂 But hey don’t take it from me, I was only on the inside for 3 months. Worse job I’ve worked at by far, and not because it was hard or too much was asked of me, the culture simply sucks. That place will absolutely suck the life out of you. Oh and for all you asking why you’re being charged xyz from crunch, it’s because they don’t care lol. They only care about hitting numbers and quotas. If you go in to question an issue, you’ll probably be spoken to in an incredibly rude manner, I’ve seen it first hand way too many times. Onto bigger and better things. This isn’t a post because I’m bitter, it’s because it’s the truth.

Me hice miembro hace 2 meses, fui clara al pedir que no oculten información que me atrape o q me estafe, y cuando vine a la locación de south beach, Miami Florida, me dicen que tengo que pagar extra xq es signature, siendo q pago la membresía mas alta, no me parece justo pero tambien advertir a otros que sucede esto, a parte aquí hay q pagar parking. 1⭐️ para south beach, Que será mucho….

Had to cancel my account 2 times since they kept charging me. After finally canceling my account I began getting calls from debt collectors 1 year after my account was canceled saying I had not been completing my payments. Its surreal how terrible this place is. The incompetence one needs to have to keep charging someone after canceling an account 2 times in a row and having 2 cancelations emails. Terrible place and terrible service would not recommend to anyone.

Recently i joined Crunch fitness on College Road. At first I thought it was a great gym then they told me I owed them money for the rest and relaxation room that I had discontinued over 3 months ago. My husband paid them in cash to get it resolved but they never updated their records. They still say we owe them money yet they never cleared their records. Where did the money go that we paid them? I spoke to 3 different managers and they said they cleared it they obviously did not. I am a senior and I do not need this harrassment from them especially when your trying to apply for a mortgage and putting you in collections. Also mentioned they don't take cash. Really you took it though right? Very unprofessional.

I paid the initial $1 when this company was still building. I never went into this gym once they opened; however, they kept trying to bill me. They then started calling and emailing stating my membership renewals were not being paid. I responded to their email telling them that I was not interested and wanted them to cancel the membership. I tried calling as well but got no answer. They kept trying to bill me. They have put this into collections when I never stepped foot into their gym. This is the most ridiculous thing I have ever seen. If a person does not come into your establishment ever after signing up with $1, that means they are not planning to come in. I have a membership at a different gym that I chose to keep rather than switching to them.

Crunch Fitness Plantation has been a nightmare. The customer service is terrible, the employees are completely incompetent, and they charged my card for two memberships by mistake. They admitted it was their error, yet I am still waiting for my refund. I have referred plenty of new clients to this gym and I totally regret it! Avoid this location and ALL LOCATIONS IF POSSIBLE!

★☆☆☆☆ (1/5) – Complete Scam! Stay Far Away From This Place! Do NOT believe them when they tell you it’s "cancel anytime." That is a total lie designed to trick you into signing. Once you try to leave, the trap springs. First, they hit you with the fine print: you can only cancel in writing or in person, and—surprise!—you are locked in for at least 3 months. Then, when you finally jump through all their ridiculous hoops and get to the desk, they slap on an extra "30-day notice" charge to squeeze one last month of dues out of you on your way out the door. They will take full advantage of you, milk every single dollar they can out of your bank account, and bank on the fact that you'll get too exhausted to fight it. Disgusting, predatory business practices. It’s only a matter of time before a massive class action lawsuit hits them for taking advantage of members like this. Save yourself the money and absolute headache—do NOT sign up!

They lie regarding membership and make it impossible to cancel or switch home clubs. All clubs play their music so loud you can’t hear your own music.