Creative PlaythingsReviews of creativeplaythings.com

Great product! My kids love the new swings.

The order was easy, although the time from order to shipping was longer than I am accustomed (I guess I'm spoiled by Amazon Prime). the product was quality and did the job well.

So, bottom line, the swing set is great, and in the end we got everything we needed. It was a long road getting there though. Briefly: 1. Despite my frequent communication with Creative Playthings about scheduling installation (we needed a specific time as we were arranging this as a surprise for our kids), and confirmation of our preferred install date/time, our installation window was moved at the last minute. 2. They just never showed up to our rescheduled installation time. 3. After much consternation, when they did eventually show up a couple of days later, they didn't have the right pieces to install the glider swing, they didn't break down our old set small enough to be placed by the curb, and they just left it in large pieces on the side of my house. One associate, Anthony, was absolutely crucial in helping us resolve all of these issues. He was consistently patient, kind, and tried absolutely everything he could to make sure everything was addressed to our satisfaction. He absolutely went above and beyond, and for the most part really mitigated our initial negative experience.

Installation went well. I was not keep up to date on the status of my order. I never received a phone call or email to confirm that my order was received . When I call customer services they did not the status either told me to contact my credit card company to see if it had been charged. My daughter who I bought the swing set for got a call setting up a date for installation. I did get a call a few days before the installation giving us an estimate time of arrrival. This call came a few weeks after I placed the order. I think communication is lacking a this company. The installers arrived early and finished the job and my grandchildren are delighted.

Great all around experience.

We have only had our swing set one week, so I can't speak to longevity. However, the company was easy to work with. We opted for installation and that was worth every penny. A few hours after they arrived, my daughter was swinging on her set happily. It is a residential set and it is appropriate for kids only (weight limit of 120lb for the swings), so you have to keep the adults off of it, but it's great for the kids.

Great team and fantastic product.

Awsome swingset fun to be enjoyed for many years to come