Crafty by NumbersReviews of craftybynumbers.com

Response from Crafty by NumbersMay 11, 2025

Hi, Thank you so much for your kind words! 😊 We noticed that you may have accidentally left a 1-star rating despite your positive feedback. If this was a mistake, we would greatly appreciate it if you could update your rating to reflect your experience. If you have any issues or questions, please feel free to reach out to us at [email protected]. We are always here to help and look forward to serving you again. 🌟

Response from Crafty by NumbersApr 28, 2025

Hi David, Thank you for your feedback. I’m sorry to hear the kit didn’t meet your expectations. We’re always working to improve, and your comments have been shared with our product team. If you’d like, we would be happy to arrange a free replacement for you — please contact us at [email protected]. Thank you again for helping us grow.

Response from Crafty by NumbersApr 28, 2025

Hi Alba, Thank you for your feedback. According to our tracking information, your parcel was successfully delivered. If you did not receive it, please contact us at [email protected] — we’ll be happy to assist you further and help you open an investigation with the carrier if needed. We’re committed to ensuring you have a good experience with us.

Response from Crafty by NumbersApr 28, 2025

Hi Peter, Thank you for sharing your feedback. We truly apologize for the delay in your order. While we strive to meet all shipping timelines, sometimes unforeseen issues with couriers can cause delays, and we regret this affected your experience. Regarding the priority shipping fee, unfortunately, we are unable to offer refunds for shipping costs as per our policy, but we understand your frustration. We appreciate your understanding and will continue working to improve our services.

Response from Crafty by NumbersApr 28, 2025

Hi Kyle, Thank you for sharing your feedback, and I’m truly sorry for the delay you’ve experienced. We completely understand your frustration, especially with such a long wait time for delivery. While the parcel has been delivered, we sincerely apologize for the extended shipping delay and any inconvenience this has caused you. This is certainly not the experience we aim to provide. If there’s anything we can assist with, or if you have further concerns, please feel free to reach out to us at [email protected]. We’re here to help and make this right. Thank you for your patience and understanding.

Response from Crafty by NumbersMay 11, 2025

Hi Matt, Thank you for your feedback and for your patience with the delivery process. We’re glad to hear you were satisfied with the quality of the canvas and frame. We understand that shipping times can be frustrating, and we are actively working to improve our delivery process. If you have any further questions or need assistance, please feel free to reach out to us at [email protected]. We appreciate your support and look forward to serving you again. 🙂

Response from Crafty by NumbersMay 11, 2025

Hi JB, We apologize for the experience you had, but we’re glad to let you know that our support team has resolved the issue. Customer satisfaction is our priority, and we are here to help with any concerns you may have. If you have any further questions, please reach out to us at [email protected]. Thank you for your patience and understanding.

Response from Crafty by NumbersMay 11, 2025

Hi Sam, We apologize for the delay you experienced with your order. We understand how important it is for gifts to arrive on time, and we are sorry for any disappointment caused. Our support team has already looked into your case and resolved the issue. If you have any further questions or concerns, please reach out to us directly at [email protected]. We’re always here to help and ensure you have a positive experience with us.