Wood T.
Fradulent Website / SCAM
I placed an order on their website on the 25th of May, as a birthday present (#12620 ) - after almost 2 months (+35 email exchanges) I am still trying to recieve my order. I paid over 100$ ; and did not recieve any refund or the order. THIS WEBSITE IS AN ABSOLUTE SCAM, only Rose Mary from the US telling me they would follow up with the delivery partner (+/- 4 weeks ago) and still not update. Now they have compeltely stopped answering my emails. I will make sure to review this website on every corner of the internet to make sure other customers don't get scammed like I did.
Response from Crafty by NumbersMay 11, 2025
Hi Wood, We sincerely apologize for the frustration and inconvenience you experienced. Our support team has already reviewed and resolved your case, ensuring that your concerns were addressed. We understand how disappointing it can be when an order is delayed, especially for a special occasion, and we are actively working to improve our communication and delivery processes. If you have any further questions or need any assistance, please reach out to us at [email protected]. We are always here to help and ensure your satisfaction.