Crafty by NumbersReviews of craftybynumbers.com

Response from Crafty by NumbersJun 28, 2024

Dear Abdul, Thank you for your feedback, and we sincerely apologize for any inconvenience you experienced. We understand your frustration regarding the cancellation of your order. As per our policy, once an order has been processed and shipped, we are unable to cancel it. This is because each order is specifically made for each customer, and once it is in transit, it is no longer possible to halt the process. We strive to process and dispatch orders as quickly as possible to ensure timely delivery to our customers. We apologize if this was not clearly communicated to you at the time of your request. Furthermore, we value your feedback and are always looking for ways to improve our customer service and policies. If you have any further questions or need assistance, please feel free to contact our customer support team at [email protected]. We are here to help and ensure your satisfaction. Thank you for your understanding. Best regards, Crafty By Numbers Team

Response from Crafty by NumbersJun 28, 2024

Dear Jimin, Thank you for your feedback, and we sincerely apologize for the delay you experienced with your order. We strive to deliver all orders within less than 10 days to the US, but delivery times can vary depending on the remoteness of the shipping address. According to our records, your order was fulfilled and delivered successfully. We understand how frustrating delays can be and are continuously working to improve our shipping processes to ensure faster delivery times for all our customers. Thank you for your patience and understanding. If you have any further questions or need assistance, please feel free to contact our customer support team at [support email]. We are here to help. Best regards, Crafty By Numbers Team

Response from Crafty by NumbersMay 11, 2025

Hi Blair, We apologize for any confusion caused. Our system may have sent a review request automatically, and we understand how frustrating it can be to receive such a request before your product has arrived. Our support team has already reviewed and resolved your case. If you have any further questions or need assistance, please reach out to us at [email protected]. We are always here to help and ensure your satisfaction.

Response from Crafty by NumbersMay 11, 2025

Hi Diana, We apologize for the inconvenience you experienced with your order. Our support team has already reviewed and resolved your case, ensuring your concerns were addressed. We understand how frustrating it can be when an item is lost during transit, and we are here to help. If you have any further questions or need any assistance, please reach out to us at [email protected]. We are always here to help and ensure your satisfaction.

Response from Crafty by NumbersMay 11, 2025

Hi James, We sincerely apologize for the experience you had. Our support team has already reviewed and resolved your case, ensuring that your concerns were addressed. We understand how frustrating it can be to experience delays and communication issues, and we are actively working to improve our response times and support process. If you have any further questions or need any assistance, please reach out to us at [email protected]. We are always here to help and ensure your satisfaction.

Response from Crafty by NumbersMay 11, 2025

Hi Christoffer, We sincerely apologize for the delay you experienced with your order, especially after paying for expedited shipping. Our support team has already reviewed and resolved your case. While we strive to ensure fast delivery, external factors can sometimes cause delays, and we are actively working to improve our shipping process. If you have any further questions or need any assistance, please reach out to us at [email protected]. We are always here to help and ensure your satisfaction.