Crafty by NumbersReviews of craftybynumbers.com

I tried to order a photo for my wife and I to paint together. During checkout there were oddly placed buttons for adding other things to your cart that I accidentally pressed and after checking out it turned out I accidentally bought two random paintings. I contacted customer support immediately asking for them to cancel the order. They wrote back to me a day later and one hour after I got a shipping confirmation email saying there were no refunds for things that have already shipped. I went back through and was careful to select exactly what I wanted, paint by number of one of our wedding photos. It just arrived in time for my wife's birthday and it's not the paint by number effect and they forgot the paint. This company can do better by closing.

Just everything the tracking, the help

I have now completed 4 projects with this company. I love working with them. They are reliable in every aspect of the process. - projects are delivered promptly. And we are informed at every step of the delivery. - Wether you choose an image you download or from their catalogue, the cadeva with the different areas is spot on. All is reproduced to perfect scale and paint scheme reflects well the reference picture or project from their catalogue. -The customer service is extremely efficient, human and personnalised.

Ottimi acquisti ottimi prodotti

Paint by numbers has become my new favorite hobby. The instructions are clear, and the quality of the materials is top-notch. I love how relaxing it is to sit down and paint my own masterpiece. I've already completed four and can't wait to start the next one. Great job, guys!

I can't enough of paint by numbers! It's the perfect way to unwind after a long day. The kits are super easy to use and the final result looks amazing. I've done two so far and I'm hooked. The team is great at helping with any question too. Highly recommend!

I ordered a custom paint kit on 27/03/2024, I was aware of the long delivery time of the product. I decided to email support on 01/05/2024 and they claimed my house number was missing from my order details but in the confirmation it was all noted properly.. I sent my adres details again on 08/05/2024 and didn’t receive an answer till 02/06/2024 which is absolutely unacceptable. I am then told on 03/06/2024 that my paint kit has been processed and shipped and I am provided with a tracking link. On 03/06/2024 they immediately sent another email after confirming the shipment saying they did not have my custom picture and if I could send it to them again… At this point I state that I’d like a refund as the nonsense seemed to be never ending. I am then met with a reply to my refund request, that they cannot refund custom made products. I was at an absolute loss for words, how can you claim you can’t refund a product that has never been custom produced as you do not have the custom image I uploaded when placing my order?!? I am still waiting to receive my money back and now the customer service has yet again chosen to ghost me clearly indicating they are fully aware of how incapable they are.

Since my Covid vaccine I became chronically ill. It’s been 3 years now and I’ve struggled with life changes and not being able to do the activities I used to do. Craft by numbers has given me back a passion I lost years ago. I can paint! I can sit quietly, or listen to podcast books whilst I paint! It’s so addictive and I am absolutely obsessed! I didn’t think I would find happiness again and I have through painting. Thank you so much craft by numbers. Your business is more than just painting, it’s life saving 💗