Cozy EarthReviews of cozyearth.com

For the $1150+ that I spent on the Blanket (white) comforter(white) the Sheet set with the default cover, The joggers, long sleeve shirt, short shorts. I wouldn’t purchase them all again!! For one I have to take them to a laundromat ( the comforter and the Duvall cover) you can’t wash with an agitator!! And when I purchased my, stuff WHITE was the only color option!! So not worth getting them in WHite for obvious reasons!!! So now every time I look at them and have to wash them!! I think why did I purchase them!! Never again

Although the fabric maybe nice, the sizing was terrible. I have a CA king and the fitted sheet was very loose and the top sheet was hanging almost to the floor on all sides of the bed. I would expect sheets to fit better especially since these sheets were costly.

The bamboo sheets were like silk- soft and smooth on the skin. I slept great as they kept me cool. Great sheets! I had to throw them out though as my patner thought they felt like cheap sheets and the pillow case kept coming off at night. They do feel different than cotton sheet and if you are a neat freak and like your bed made perfectly these sheets will take you longer. They are so smooth!!!!!!

I made two purchases at Cozy Earth and had to return items from both orders. I thought it would be ok to ship all items together in one box and put the 2 order slips in the box. This was wrong. They initially go by the printed labels used to ship back items. There should be a separate shipping label for each order. Because I only used that one label I was only refunded for one item of one order. I contacted Cozy Earth....and a little over one month later, I have been refunded for both orders a total of 5 items. Thank you Cozy Earth customer service people. However they charge to return items, i paid about $14.00 to return a shirt and paste. Originally paid $168 , refunded only $154. Lesson: don't buy it if you're not sure you want to keep it.

Bad Company…Disorganized, Rude, Deceitful, Crooks. Don’t buy anything here. Spent almost $700 here, I hate myself for it. My delivery came, the order was missing the queen set, and the king set was a used and opened set. Contacted them and they accused me of lying and said not to call back that I wasn’t getting a replacement. Now I want to return the whole order but some was missing. I’m working with my bank to resolve since this company has serious issues. I strongly recommend not to buy from them. I’ve had first hand experience. The horror stories are true.

Not buying here ever again! Can’t believe I’m saying this but I should’ve listened to my husband. I ordered 2 king bedding sheet sets on an impulse for our daughter. My husband told me to cancel he said no sheets should cost this much. He was right. They sent my daughter someone else’s return! They were used and repackaged. Scrunched up in a ball in each of the zip bags they came in. Contacted to return/exchange, the jerk didn’t believe me. He was rude, and he either hung up on me, or lost service. My husband then initiated the return online, and we shipped them back. Now they’re saying they don’t have them, but UPS says they delivered the return. They’re actually trying to rip off their customers.

This company is a joke and a scam I returned my package over a month ago and still haven’t gotten a refund, when I spoke to customer service he was really rude and no help whatsoever. The company tried telling me to contact ups for a refund so it doesn’t come out of their earnings…. Will be contacting my cc to dispute these charges. Can’t believe Oprah Stands by this terrible crooked company

Worst experience I have ever had. I have never felt so attacked before in my life. A few of us in my book club had ordered from this website. When another members sheets were falling apart I decided to return my order immediately. Didn’t open it. Never got my money back even though the email said they received my return. Returns department said they don’t have it and to simply stop thinking they do, and to “move on”. What kind of company is this? They talk to you like they’re a side street peddler running a tag sale or kiosk. They have no sense of customer service and have no business being in retail. Stay away from these crooks!