Xiong
They didn’t have what I ordered but …
They didn’t have what I ordered but they took the time to reach out personal. I was glad you offered another option instead of just canceling my order. Thank you.

CoolFrames has proudly been independently owned, and family operated since 1997! As an authorized retailer of all of the brands we carry, all eyeglasses, sunglasses, lenses, and goggles come with a standard 1 year manufacturers warranty, and are guaranteed 100% authentic. Your order can be shipped worldwide, directly from our New York boutique.
Cool Frames (coolframes.com) has 4,546 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Vision & Hearing · New York, New York
Excellent
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4,546 approved reviews, newest moderated first
Xiong
They didn’t have what I ordered but they took the time to reach out personal. I was glad you offered another option instead of just canceling my order. Thank you.
Lynn D.
Frame was perfect and fast shipping to Canada ! Thanks
Kris N.
Didn't have the right colour and the frames were different than the previous glasses I had with the same specs because they're too small.
sg
AWESOME SIGHT!!!
Preston W.
Didn't have lenses selected in stock so I asked if they could install lenses in my current frames (same as this out of stock), mailed my old frames in but they still charged me for the new frames (no refund given).
CA
This is the third time I have utitlzed CoolFrames and it is the third time they have done a perfect job! I have recommended and will continue to recommend them for great prices and great service!!
Lou D.
got the order right and received it within a few days
Juan Sanchez G.
Everything perfect!! Thanks!!