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Cool Frames Reviews | Read Customer Reviews of coolframes.com

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Health & Medical
Vision & Hearing
Cool Frames

Cool FramesReviews of coolframes.com

4.14,546 reviews
Vision & Hearing
2907 Ocean Avenue, Brooklyn, New York

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Cool Frames4.1

Reviews4,546 About Contact

Overall score

4.1 out of 5

Great

Average of 4,546 reviews

Distribution

5★67%
4★8%
3★4%
2★4%
1★17%

What customers rate

Detail scores appear once 5 customers have rated them.

Contact & location

(888) 293-4755
coolframes.com
[email protected]
2907 Ocean AvenueBrooklyn, NY 11235

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About Cool Frames

CoolFrames has proudly been independently owned, and family operated since 1997! As an authorized retailer of all of the brands we carry, all eyeglasses, sunglasses, lenses, and goggles come with a standard 1 year manufacturers warranty, and are guaranteed 100% authentic. Your order can be shipped worldwide, directly from our New York boutique.

Cool Frames (coolframes.com) has 4,546 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.

Also known as: coolframes.com
Website: coolframes.com
Category: Vision & Hearing
Location: Brooklyn, New York
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 34% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Cool Frames reviews

4,546 approved reviews, newest moderated first

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HELEN
Apr 28, 2023
LOVE THESE FRAMES
THE FRAMES ARE EXACTLY LIKE THE ONES I'VE HAD FOR SEVERAL YRS N FIT N WEAR WELL..I GOT A DIFFERENT COLOR
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customer
Apr 28, 2023
I did not receive my order or my refund.
I did not receive my order or my refund.
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James T.
Apr 28, 2023
Great
Easy transaction. Exactly what I was looking for at a great price
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Mishal
Apr 28, 2023
Customer experience is excellent
Customer experience is excellent. Product is perfect. 4 stars not five just because my order was out of stock and it was not mentioned during ordering. But coolframes overcame the issue and offered me a refund or to wait until the product is available which I gladly waited. Thanks
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Greg H.
Apr 28, 2023
It took 3& half weeks to get my…
It took 3& half weeks to get my glasses. They are very good.
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Mike R.
Apr 27, 2023
Absolutely amazing
Absolutely amazing, great service, quick shipping, saved me a ton of money on new frames.....would definitely recommend to everyone....
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Terry W.
Apr 27, 2023
Overall experience was good
Overall experience was good. I do wish that when you buy a pair of clip on sunglasses. You provide a case for them.
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randall
Apr 27, 2023
glasses perfect. delivery slow
I had no prescription on these glasses, but it still took a month. Just a little slower than expected. the glasses are perfect. if you can just go faster, customers would be happier.
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