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Cool Frames Reviews | Read Customer Reviews of coolframes.com

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Health & Medical
Vision & Hearing
Cool Frames

Cool FramesReviews of coolframes.com

4.14,546 reviews
Vision & Hearing
2907 Ocean Avenue, Brooklyn, New York

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Cool Frames4.1

Reviews4,546 About Contact

Overall score

4.1 out of 5

Great

Average of 4,546 reviews

Distribution

5★67%
4★8%
3★4%
2★4%
1★17%

What customers rate

Detail scores appear once 5 customers have rated them.

Contact & location

(888) 293-4755
coolframes.com
[email protected]
2907 Ocean AvenueBrooklyn, NY 11235

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About Cool Frames

CoolFrames has proudly been independently owned, and family operated since 1997! As an authorized retailer of all of the brands we carry, all eyeglasses, sunglasses, lenses, and goggles come with a standard 1 year manufacturers warranty, and are guaranteed 100% authentic. Your order can be shipped worldwide, directly from our New York boutique.

Cool Frames (coolframes.com) has 4,546 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.

Also known as: coolframes.com
Website: coolframes.com
Category: Vision & Hearing
Location: Brooklyn, New York
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 34% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Cool Frames reviews

4,546 approved reviews, newest moderated first

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Rita A.
Sep 16, 2017
shipping took so long
service was good but the frames i ordered took soooo long to come in and it was upsetting but other than that everything went well.
Report
Elaine S.
Sep 16, 2017
Got what I needed with no fuss no …
Got what I needed with no fuss no bother. Thanks
Report
Danielle P.
Sep 16, 2017
Very easy to communicate with your …
Very easy to communicate with your customer service
Report
Shelby C.
Sep 16, 2017
So happy with the frames I was able to …
So happy with the frames I was able to find on this site, the price was so much better than any other site I checked and they came in fast.
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Andrei David N.
Sep 15, 2017
Dissapointed
I have purchased 2 pair of glasses, they have sent only one pair after one week I have paid for them and promissed me that will send the other one once they have it in stock and it shouldnt take more then one week to send it. It has been 2 weeks since then and still not received my sunglasses. Custumer support is slow and inacurate.
Report
Captain
Sep 15, 2017
Delivered as promised
Delivered as promised
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JS
Sep 15, 2017
Excellent service
Excellent service. Strongly recommend.
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Donovan P.
Sep 15, 2017
Would Recommend This Website
Shipping was fast. Parcel arrived packaged safely & securely. Easy check out process on Cool Frames website. Easy to find what you're searching for if you have a frame number you're trying to find. Great prices. Will purchase from this company again.
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