Cool FramesCoolFrames has proudly been independently owned, and family operated since 1997! As an authorized retailer of all of the brands we carry, all eyeglasses, sunglasses, lenses, and goggles come with a standard 1 year manufacturers warranty, and are guaranteed 100% authentic. Your order can be shipped worldwide, directly from our New York boutique.
Cool Frames (coolframes.com) has 4,546 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Vision & Hearing · New York, New York
Excellent
Vision & Hearing · New York, New York
Excellent
Vision & Hearing · Champlain, New York
Excellent
Vision & Hearing · Garden City, New York
Excellent
4,546 approved reviews, newest moderated first
Evangeline S.
Sorry to say I'm not happy with this company at all. Very poor customer service. Slow to process everything even after they said my order would be priority. Does not return calls, just bad communication. I will not be returning or referring anyone I know.
Heather
Ordered glasses on the 12th of September. Order is still processing. I paid extra for 2 day shipping also. Not very happy. Would have been better off going to where my eyes were checked. Praying once they actually get here that there wont be any problems considering the other reviews on this site.
Patricia J.
Very pleased with my new glasses.
Nena S.
Good selection, timely shipping, and very reasonable pricing. Online ordering was simple and straightforward. The optometrist was impressed with the frames and said he would be looking at CoolFrames.com himself.
Tammy Alana S.
Ordered on the 25th august and and STILL no glasses yet and it's 18th September. Didn't know they came from America. Be aware if you need them quickly, you aren't going to get them fast.
Nicole N.
Very happy with delivery and frames!
diana D.
I ordered on 29 of august and haven't received yet
Lynnden L.
Love my frames perfect fit and color