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Cool Frames Reviews | Read Customer Reviews of coolframes.com

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Health & Medical
Vision & Hearing
Cool Frames

Cool FramesReviews of coolframes.com

4.14,546 reviews
Vision & Hearing
2907 Ocean Avenue, Brooklyn, New York

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Cool Frames4.1

Reviews4,546 About Contact

Overall score

4.1 out of 5

Great

Average of 4,546 reviews

Distribution

5★67%
4★8%
3★4%
2★4%
1★17%

What customers rate

Detail scores appear once 5 customers have rated them.

Contact & location

(888) 293-4755
coolframes.com
[email protected]
2907 Ocean AvenueBrooklyn, NY 11235

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About Cool Frames

CoolFrames has proudly been independently owned, and family operated since 1997! As an authorized retailer of all of the brands we carry, all eyeglasses, sunglasses, lenses, and goggles come with a standard 1 year manufacturers warranty, and are guaranteed 100% authentic. Your order can be shipped worldwide, directly from our New York boutique.

Cool Frames (coolframes.com) has 4,546 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.

Also known as: coolframes.com
Website: coolframes.com
Category: Vision & Hearing
Location: Brooklyn, New York
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 34% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Cool Frames reviews

4,546 approved reviews, newest moderated first

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Eric R.
Sep 29, 2017
Good frames
Good frames, good price and prompt delivery
Report
Cheryl Z.
Sep 29, 2017
The frame was perfect
The frame was perfect. It just took them longer to ship than most places.
Report
Eugene C.
Sep 29, 2017
Excellent Product
Excellent Product, Service And Fast Shipping.
Report
Massoud S.
Sep 29, 2017
COOL
I’m really happy about my purchase
Report
Samantha M.
Sep 29, 2017
Great selection of glasses at a reasonable price
Excellent pair of glasses at a very reasonable price delivered to the UK swiftly. I would recommend CoolFrames. The only slight reservation is that their customer services department were not great at responding to emails quickly, however when they did respond they were extremely helpful. If ordering from the UK please be mindful of the import charges which were £25. I
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Jaycee T.
Sep 29, 2017
Satisfied Customer
I'm really satisfied with the three sets of eyeglasses frames I bought from the CoolFrames store. These are exactly what I need, I can't find these frames anywhere here in the Philippines so I had to order online from the US. Good customer service. Thank you! :D
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Catherine Y.
Sep 29, 2017
I ordered specific frame size
I ordered specific frame size. They sent another. would not honor their mistake. Never purchasing form this company again. I really wanted to give Zero Stars but this site would not allow.
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Francesco
Sep 29, 2017
Eccellente+++
Eccellente+++
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