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Cool Frames Reviews | Read Customer Reviews of coolframes.com

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Health & Medical
Vision & Hearing
Cool Frames

Cool FramesReviews of coolframes.com

4.14,546 reviews
Vision & Hearing
2907 Ocean Avenue, Brooklyn, New York

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Cool Frames4.1

Reviews4,546 About Contact

Overall score

4.1 out of 5

Great

Average of 4,546 reviews

Distribution

5★67%
4★8%
3★4%
2★4%
1★17%

What customers rate

Detail scores appear once 5 customers have rated them.

Contact & location

(888) 293-4755
coolframes.com
[email protected]
2907 Ocean AvenueBrooklyn, NY 11235

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About Cool Frames

CoolFrames has proudly been independently owned, and family operated since 1997! As an authorized retailer of all of the brands we carry, all eyeglasses, sunglasses, lenses, and goggles come with a standard 1 year manufacturers warranty, and are guaranteed 100% authentic. Your order can be shipped worldwide, directly from our New York boutique.

Cool Frames (coolframes.com) has 4,546 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.

Also known as: coolframes.com
Website: coolframes.com
Category: Vision & Hearing
Location: Brooklyn, New York
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 34% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Cool Frames reviews

4,546 approved reviews, newest moderated first

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Alisha W.
Nov 14, 2017
I would recommend
I would recommend! Got my frames in a week from ordering, great price and great quality!
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Donald R.
Nov 14, 2017
Saved the day!
My special needs son not only has super thick expensive lenses, he is tough on frames. His frames broke & we couldn't find replacements locally. Cool Frames to the rescue. Fast service put glasses back on my son's face!
Report
Derek P.
Nov 14, 2017
I could not complain and received …
I could not complain and received excellent service from start to finish. Will recommend your company to all my friends.
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Gai M.
Nov 14, 2017
Very happy...solved my problem with my …
Very happy...solved my problem with my glasses better than I'd hoped😁
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Michael R.
Nov 14, 2017
Obtained frames from the US without any …
Obtained frames from the US without any issues, but it did take about 10 days. Coolframes provided me with a US tracking number but this only tracked the frames to the border. Upon contacting them, they sent me a Canada Post tracking number that worked well
Report
Tina
Nov 14, 2017
Easy ordering and great stock of glasses
Easy ordering and great stock of glasses
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John M.
Nov 14, 2017
I had the most fantastic lady helping …
I had the most fantastic lady helping me with my order and follow up. Kim deserves a 10 star rating for the help and understanding she showed me. THANKS KIM
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Sheryl S.
Nov 14, 2017
I had to wait too long for them to …
I had to wait too long for them to arrive and i had needed them sooner. Had to buy another frame .
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