Conn's HomePlusReviews of conns.com

Wow I usually read reviews before purchasing but it was 2 lazy boys so I didnt bother. BIG MISTAKE, The sales person told me I can try the 2 recliners out for 30 days after 3 days 1 was already falling apart and we hated the other 1. We went to the store they said 30 exchange on our dryer only you're STUCk with those chairs all sales are final!! I had then first 3 fricking days!! Go to walkers anywhere that offers option to change. You cant tell by trying a chair out for 5 minutes!!! STAY AWAY AT ALL COSTS!!!!!!!!BEWARE

Please dont try to get a account with CONNS. They treat return customes like new customers. If talk to them on the phone, they want you to come to the store to ask the same questions...

PLEASE DON’T PURCHASE FROM CONNS HOME PLUS!! I purchased an Italian leather sofa and love seat in June of 2019, from the Baton Rouge store on Airline. The salesman told me the set was ITALIAN LEATHER and the tags stated that it was ITALIAN LEATHER, but the COLOR on the sofa and love seat has FADED and one of the RECLINERS are BROKEN with only TWO senior citizens using it. I have never missed a payment and have been calling since 2020, about this FRAUDULENT product, but they say my warranty had expired, why would you need an extended warranty on what is supposed to be Top grade leather, Italian Leather should not be fading unless they sold me FRAUDULENT furniture that was not LEATHER at all. Any Dummy know that Top grade leather doesn’t fade out like that. Every time I call, I was transferred from one department to another and then I’m disconnected. They want you to continue to pay for Fraudulent FAKE LEATHER furniture. Someone needs to hold this company accountable for FALSE ADVERTISING. They are selling Fake Leather as ITALIAN LEATHER. I was so proud when I got my furniture, NOW I’M DISAPPOINTED and DISGUSTED.

I never will buy anything from Conns. I have bad customer service with them. I purchased twice from Conns, both times I had terrible experience. I paid them before 12 months interest free deal. After I paid them they still calling for my monthly payment also they reported to credit bureaus. it’s really bad company.

I hope no one shops at Conns again. So first, I ordered a computer desk, a computer tower, a computer chair, a computer monitor and a refrigerator. I was told the refrigerator would take about a month before delivery. No big deal. I put down a $900 payment and the rest was like on a credit thing. Took the tower home and it sucked. Took it back and got a replacement. It still sucked. Decided we no longer wanted it as the system clearly doesn't work. They demanded we pay $150 fee for them to restock it even though the device didn't even work. Of course I was forced to pay it. They sent a check out for the reimbursement that I paid. Over 45 days later, still no check. On top of that, the refrigerator I ordered never came on the day they said it would. Never even called. Apparently, it's out of stock. But it was out of stock a month ago, so doesn't make sense. Then I was told it would be here one week later. It says it's not coming that day either. I mean, honestly. So fed up with Conns right now. And yes, I'm still waiting for my $900 back.

Their credit is a JOKE! Not only will you have an inquiry on your credit report, but just by them checking it, you may lose some points. However, once approved, and what they don't tell you, is that you have days to make a purchase, or they will cancel your credit with them. Not only is their credit system a pathetic joke, but compare their prices against others, and you will see that this joke of a company is NOT competitive. Their name alone, Conn's is a perfect name for them since they are nothing but CON'S!!! Do yourself a favor, and warn your friends and family, to stay far away from this company. Upon checking their name on Google, they have tons of complaints. This bogus company is NOT a company you can trust, and especially NOT a company you would want to do business with!!! STAY AWAY!!!

We just recently purchased our sectional from here, great customer service fast efficient and friendly. The associates Miguel and James were very helpful the entire time and very informative. Conns home plus is very lucky to have these associates strengths, knowledge, and caliber. 5 stars!!!!!!! 100% highly recommend!

Everything Homeplus sells is overpriced junk ! 😵