Conn's HomePlusReviews of conns.com

Since my last review I have changed the order to a different furniture before the next delivery date to my town right outside Austin Tx. I took all the trouble as a sign and glad I changed my mind. Conns did a great job on this order and allowed a couple of perks for all my trouble. There was a possible mishap happening when they delivered my two recliners and brought up two that didn’t match. All ended ok when they realized they had the matching one in the truck. Whew! That was close! Being on the cusp of the delivery zone I may have had to wait another week. Time stopped for a bit but all turned out ok. Maybe all the trouble was a sign to change the sort of furniture. I don’t know but I am happy with what I have and appreciate the extra that Conns done to make a bad experience end ok.

My experience with Conn's has been mostly good that is why I rated it 3 stars. They have quality products. However, buyers beware of their warranties. I purchased am LG Refrigerator, dishwasher, and a microwave. They are not very accommodating with their installations. So, I want to recommend that you are certain you want them to install it. They subcontract out their installations. If you have to reschedule an install, it takes them a month or more to reschedule it. If you buy the warranty, they will never refund your money. In addition, the company will not give you product in exchange for the value you paid. It has been over 3 months and I still have not been refunded. We ended up installing it ourselves. No follow up with the Management, either. I will re-consider buying from them again.

I AM COMPLETLY DISSAPOINTED WITH THIS COMPANY NOT ONLY DO THEY ONLY WANT TO MAKE A SALE BUT UPON DOING SO TOTALLY GIVE YOU ALL SORTS OF EXCUSSES I FEEL I WAS TAKEN ADVANTAGE OF BY THE SALE DEPT ,THE SHIPPING DEPT ASWELL AS THE CORPRATE OFFICE I ALSO FEEL AS I AM BEING FORCE TO BUY MERCHANDISE I HAVE BEEN TRYING TO RETURN FROM DAY ONE WITH NO PROGRESS MY SUGGESTION FOR BUYER IF YOU ARE NOT DESPRATE PLEASE DONT WASTE YOUR TIME OR MONEY UNTILL I AM SHOWN DIFFERANT BY THIS COMPANY I SAY THUMBS DOWN P,S, THE SALES STAFF ARE JUST WHATS THE STORES NAME (CONNS) NEED I SAY MORE???