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Conn's HomePlus (conns.com) has 413 customer reviews on Five Star Index, with an average rating of 1.2 out of 5.
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Michael A.
This was the first time we visited the store. Great staff, selection was great. Had what we needed, prices were lower than other places we shopped. Plan on going back for a living room set we saw. It pays to shop. Their financing was comparable to others. Need to watch the extras if you don't need them don't get them.
Crescentia
Mr. Wilson at the Lafayette,La store exuded outstanding customer service. The sofa purchased, arrived as promised, in brand new condition and with care by the delivery team as promised.
Gia Marie W.
It wasn't a what that made my experience, awesome, but a who! Ashley Howard, from Conn's Store#2445, in Texas. She let me take my time to really look for what I wanted and see what options they had which was a sleeper sofa, she found the brand but a sectional, but complete with lamps, end tables, and center table. AND the price Completely within my repayment strategy. The entire experience was fun, and just an interaction I haven't had while shopping in a very long time. Technology prevents us from interacting and engaging with each other. Ashley at Houston, TX Conn's is the epitomy of what every customer service experience should be like. When it came time for me to sign my documents she took her time to ensure every detail was entered correctly. I called back, yesterday and got her again. Absolutely, an amazing job, Ashley! Thank you so much for providing me options. She helped me make a good purchase choice. I could not be more pleased with my purchase experience.
Dr. Robert P.
Hello Team! I wanted to take a moment and provide a very detailed review regarding my experience with Conns Home Furnishings in Las Vegas Nevada. I recently bought a new condo and needed some awesome furniture. I went to the Conns Website and quickly got approved for a large line of credit. Within about an hour of being approved, I got a phone call from Mr. Robert Bocellari Jr., personally inviting me to come into the store. That impressed me a lot. Over the next two months, I had to travel for work, so I did not get in to see him. However last Sunday I popped into the store and he knew who I was! Wow! So I decided that this was a place that I felt comfortable shopping with. Over a 2 1/2 hour period we went row by row through the store. The day of delivery came and it went flawless… just a mixup on Gas vs Electric for the Dryer. So tomorrow, with the help of Mr.Pedro Marrufo, A Senior manager, I am lol set for a new dryer install. Those of you who know me understand that I rarely post like this, but when given exceptional service, I use my worldwide corporate media platforms to share my findings. PRO TIP 1- If you get approved for the CONNS IN STORE CREDIT, be sure to ask for 12 months same as cash. I read every legal document and noticed that on a 5000 purchase, that if you are given a specific date to get it paid in full… do it… or you will receive a 4500 interest back charge. To me this is all free money, as we will easily pay off the balance in full in 6 months. If you do not get an option for 12 months same as cash…. Look for other financing. The base rate is over 35.95 Percent. So your 5000 purchase will end up costing 9,246.00. (You have heard our worldwide podcasts on Apple Google and Everywhere podcasts are heard. PRO TIP 2- Listen Closely. YOU ARE NOT REQUIRED TO PURCHASE THE CREDIT LIFE AND DISABILITY INSURANCE —- It is VERY COSTLY. Before you go sign your documents, grab a copy of your Home Owners Or Renters Policy. If you have any issues, feel free to reach out to me and I can help you! PRO TIP 3- ONLY USE ROBERT BOCELLARI AS YOUR SALESMAN- IF HE IS NOT THERE OR PEDRO IS GONE- LEAVE AND COME BACK. (Tell them you Read this from Rob Paisola) Photo 1 is New. 2. Is New 3. Is the 85 inch tv in my bedroom! 4. This is the couch that we got rid of (gross) 5. That is a photo of me, taken in 2-22 at Hamilton. Yep, this is REALLY me writing all of this! I am hopeful that this review has helped you and your family. Robert and Pedro are absolute superstars! Thanks Conns! Robert Paisola CEO Western Capital International Las Vegas, Salt Lake City, Miami, Columbus Ohio 1-702-219-3624
A J.
I just want to thank Will & Courtney for their great customer service at the store on Dunlap. They never disappoint! I would recommend anyone who goes to shop at Conn's to go see those guys!
Zaira V.
The gentleman that came by Downey to leave the beds & help set them up for us, were very sweet gentleman. Did/ left everything neat. Did an amazing job! And by far the best people. Very respectful, with very good manners. I’m very thankful for them. And thank you guys for everything. Amazing beds! Very comfortable:). Thank you once again.
SANDY D.
First-time customer. Best service ever Derrick was great and did everything to help me. Answer all my concerns .
Ana P.
My delivery experience was the best in the world.... Gregory and his co-worker both are amazing ... on time .... everything perfect really friendly and they leave all my living room clean .... they deserve a great review Iam a happy customer and if I buy more staff for Cons’s I really hope to find them again ....thank you
