Sergio Rodriguez B.
INCREDIBLE customer service
INCREDIBLE customer service! the miner arrived on time (exactly on time) and next step is to configure the robocop so they already sent me the instructions and lets see how it goes!
Compass is a Bitcoin-first company on a mission to support the decentralized growth of hashrate and strengthen network security by helping more people learn, explore and mine Bitcoin. Now Everyone Can Mine Bitcoin.
compassmining.io (compassmining.io) has 675 customer reviews on Five Star Index, with an average rating of 3.8 out of 5.
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Sergio Rodriguez B.
INCREDIBLE customer service! the miner arrived on time (exactly on time) and next step is to configure the robocop so they already sent me the instructions and lets see how it goes!
Johnson
What I like- fast, helpful problem solving. Jesus actually read my question and answered it clearly so I could act accordingly. Thanks Jesus!
Blake S.
I experienced an issue with a faulty hashboard shortly after one of my S19j Pro 100TH units came online. Nicholas and Nathan worked diligently to identify and resolve the issue in short order. I appreciated their professionalism and transparency.
KT
Nate was very helpful and courteous today on our zoom conference to take care of a refund. Being able to see a live person that was very reassuring, patient and kind really put me at ease. I have not recieved my refund yet, but he explained the process that it could take 24-48 hours. Thank you!
Josh L.
Evan switched my mining pool quickly without any hiccups! Thanks!
smash
Nicco Grimm from Mining Operations Such a great support from Nicco. Excellent response time and proactive help
VG
Excelent support. Evan Hauser is really very kind.
Jesse G.
If you'd like to spend thousands of dollars with a company and have them continuously miss deadlines, this is the one for you! Customer since early July, and they've hit maybe one deadline they've set for themselves regarding my set up. I've missed out on making my money back on at least one miner so far, and have been credited a minuscule amount that is really only useable towards future hosting costs, if my machine eventually gets set up that is.