compassmining.ioReviews of compassmining.io

I had a bad experience related to the delay of the units I bought. There was a one month (so far) delay in units coming online, this translates more less into 4 months of two miners in terms of fees, they offered a compensation of just one month so absorbed just 25% of all losses incurred. Basically building these facilities is their core business and getting and keeping miners online should be priority. I understand that they have great lawyers and Terms of Service is quite one sided and fully protects Compass in case of delays, but I do not like the uneven distribution of losses resulting form delays. I thought that Compass mining would treat its customers in a better, fairer way. If they do not take responsibility for getting miners on time and keep them running, then what is their responsibility ?

Jesus was excellent, fast, and detailed!

Nathaniel Kelley my contact with the company was amazing to work with. He called me back quickly after a call where I had follow up questions, he was very polite and and had quick and detailed answers to all of my questions. Obviously the training program at compass is quite good.

Nathaniel Kelley answered my request within a few hours and provided all information needed. Happy so far with compass.

Jesus with the compass team answered all of my questions promptly. I always have a great experience with customer support and this was no different.

Compass mining is an outstanding company to work with. Their customer support is fantastic. The last support I received was from Jesus. They answer quickly and explain things in a very clear way. I'm very satisfied and would highly recommend using them.

Erick Smith is on it! He wrote back to me within minutes of my request....

My first experience with Compass mining and it’s great ! Mr Jesus helped me with information and advises to make everything works fine. I am very happy with Compass mining and their support team. I totally recommend it.