ComfortUp is a provider of high quality indoor and outdoor goods ranging from cooling and heating systems, indoor air quality products such as filters, humidifiers, and dehumidifiers to a range of products and services that enable a more comfortable and energy efficient lifestyle.
ComfortUp (comfortup.com) has 598 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Lucas P.
The prices are among the more convenient ones, the free shipping is a really good advantage but the service us OUTSTANDING!!! I'm really glad with my purchases (yeah, after trying one, I bought another! I really recommend them!
Stephen H.
I have only had my units in and running for a week and so far very happy with the performance, The price was good and the delivery as stated, I only had one issue with the products received and that was one of the line sets did not have a flare on one end.
Response from ComfortUpNov 11, 2015
Hi Stephen - Thank you for your purchase with us. We are sorry to hear that once of your linesets had an issue with the flaring on one end - We understand that could be frustrating. We're guessing that you just had your installer correct the problem, but in the future if you should experience any other issues with your purchase from us, please contact us so that we can assist and make it right. Thank you for shopping with us!
Debby R.
What a pleasure to have such experienced and knowledable people to deal with. And there when you need them for further assistance.Thank you very much.
Randy H.
Great company, good communications, fast shipping at a great price. When I signed up for an account I received a $50.00 coupon that helped us with the cost. I had the unit in 5 business days, and we are very happy with it. The shipping company was very easy too. On time and gave us a call 30 minutes before the delivery and dropped it right on my driveway no need for a docking station. Thank you, Randy H.
Michael K.
Wife and I decided to purchase a mini-split for our Master Bedroom which was not receiving enough air flow from the central AC. Went with a GREE ductless and couldn't be happier. The unit was easy to purchase and at a great price. Comfortup even threw in a free 25ft line set ($250 value and free shipping which took about 6 days to arrive). Would definitely purchase from Comfortup again!
Jim L.
Amateurs need to know what they need but the customer service reps were very helpful. The price was right and it shipped in a bit over a week from FL to TX. We had a licensed HVAC company install and it's working just fine.
Response from ComfortUpNov 12, 2015
Hello Jim - Thank you for shopping with us and for writing this review to let us know that you were satisfied with your ComfortUp experience. If you should have any other comments to share or questions, please feel free to contact us anytime at 1.855.337.0001. Thanks for letting us help you to turn your Comfort Up!
N C.
Al was extremely knowledgeable and prices were great. They forgot a vent cover, but pulled my order right up and said they would get it right out. Gree unit I got was over $1000 less than home depot delivered free with no tax.
Mary P.
I think everyone is hesitant to order on line for certain items but you will have no problems with Comfort Up. I had sent a message through their system in the evening, my phone rang at 8am the next morning and it was Comfort Up responding to my message. Once our product arrived, one unit was broken, again Comfort Up responded quickly and a new unit was sent out. I would definitely recommend Comfort Up to anyone, and not to mention, their price was the best we found so great service and great prices!!
