chad P.
Good product
Got what I wanted and it works great
ComfortUp is a provider of high quality indoor and outdoor goods ranging from cooling and heating systems, indoor air quality products such as filters, humidifiers, and dehumidifiers to a range of products and services that enable a more comfortable and energy efficient lifestyle.
ComfortUp (comfortup.com) has 598 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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chad P.
Got what I wanted and it works great
Dirk F.
I almost purchased a Mini Split unit from Home Depot but I thought I should look online first. I found Comfortup online and called as I needed information on unit sizing. My customer service rep was very knowledgeable of all the products and helped me order the right Mini Split unit. I received the unit in less than a week and Comfortup saved me over $1,100.00 from Home Depot's price including the free shipping. I purchased the 24,000BTU dual head unit and it works unbelievably AWESOME in my 20' X 30' with 9' ceiling shop. Great job Comfort up and I have already referred 2 friends. Dirk Flejter
Wynnie L.
I placed my order on Cyber Monday (order # 100007753) when I can get my mini split with a 15' linset with a coupon. I received the unit in about 10 days. And when I checked the price on Tuesday 12/15/2015. They are selling the same unit include a 25' linset for the same price and you can get $50 off by signup their newsletter. I asked the customer services if they can lower my invoice by $50 since it's cheaper in just 2 weeks. The owner refused to give me the discount since I got the 15' linset already. My contractor is going to install the unit this weekend. I cannot comment on the unit, but the company cannot beat their own prices within 2 weeks. I am so disappointed. If you are shopping for anything from them, be aware that you may get a better deal after cyber Monday and before Xmas.
Response from ComfortUpDec 18, 2015
We're very sorry to hear that you're disappointed. As our Customer Care representative communicated, you may only utilize one coupon per order. On Cyber Monday, you used a coupon with a value of $123.99. So you cannot apply a second coupon for $50 off. $123.99 off is much better than $50 off. However, if you need a longer line set, please let us know. We'll be more than happy to switch your 15 foot line set for the 25 foot one, if that's required for your installation. Thank you again for shopping ComfortUp. Despite your disappointment, we hope you'll keep us in mind for future heating and cooling needs.
Joseph M.
Great experience, good price and quality of equipment. The transaction was seamless and shipping great! Will certainly do business with you again. Thanks, joe
Ernesto B.
great experience, free shipping magnificent price
Michael M.
I had a great purchase experience with Comfortup. I had to contact them during the purchase process to ask a quick question about the mini split system I was buying. The lady that helped me via the live chat was quick to get me the answer that I needed. The shipping was quick, and the item came packaged well. It was also a great deal...the best I could find on the internet at the time!
Response from ComfortUpMar 21, 2016
Michael, Thank you for shopping ComfortUp. We're really happy to hear that you enjoyed the experience and that your order arrived as expected.
Gregory S.
This is number 3 that I have bought from Comfortup. The Terri Mini Splits are great and recommend to anyone looking for a great product! The service is super and delivery is fast and free!
Wilson Fernandes J.
Fast Shipping A+