Keith A.
No complaints
Good experience. Competitive pricing, quick delivery and quality product. Will reccomend first for sure.
ComfortUp is a provider of high quality indoor and outdoor goods ranging from cooling and heating systems, indoor air quality products such as filters, humidifiers, and dehumidifiers to a range of products and services that enable a more comfortable and energy efficient lifestyle.
ComfortUp (comfortup.com) has 598 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Keith A.
Good experience. Competitive pricing, quick delivery and quality product. Will reccomend first for sure.
David H.
The Heat Pump was easy to install and works great. I have it in my bird room with 8 Large windows and it keeps up very well. I would recommend this company to all.
DR S.
ordered UV light bulbs with no past company experience....they shipped in a secure and timely manner, the price was great, and the follow-up contact was a nice touch for business. I will definitely use this company again!
Judy T.
Once you have the machine installed, if the machine came defective, there is no exchange or refund. You just have to pay the labor to fix the machine came defective.
Response from ComfortUpMar 17, 2016
Thank you for the feedback, Judy. We were very sorry to hear of the fan motor problem on your new a/c. It’s standard, no matter whether a homeowner buys an a/c from an online retailer or via traditional means, that problems with the equipment after installation are handled through the warranty process. While we see few warranty claims in general with mini splits, and issues occurring immediately after installation are a rare exception, ComfortUp works directly with manufacturer's technical support and the customer's installer to address those claims and get them resolved. We hope that you don't experience any further issues with your new mini-split but are here to help if needed. In this particular case, after the replacement part was shipped to you we requested a copy of the invoice for repair in order to compensate you for the cost of the labor.
Douglas C.
Product is great, as described! Great price, Thank you very much!
Matthew A.
They bent over backward to help get the right unit.
Ken H.
I've ordered two mini-splits from ComfortUp, and each time their customer service, order processing, shipment and follow up have been outstanding. If I need another mini-split, I'd go back to ComfortUp without hesitation. Good pricing, too!
Jane H.
I purchased a Mitsubishi ductless heat/AC unit for a room over the garage. It hasn't been installed yet so I can't rate it but the service and attention from Comfortup was exceptional. I would highly recommend this company to do business with. I was leary at first placing such a large order over the Internet I'm glad I did.