William L.
First experience with this company was…
First experience with this company was positive on all fronts
Response from Comfort MedicalMar 28, 2021
Thank you for the positive review!

Your best choice in ostomy and continence supplies. Free home delivery. Worry-free Process. Superior customer service. Call 1-800-223-4738 or visit www.comfortmedical.com
Comfort Medical (comfortmedical.com) has 5,088 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Health Equipment · ROYAL PALM BEACH, Florida
Excellent

Health Equipment · Fort Lauderdale, Florida
Excellent
Health Equipment · Miami, Florida
Excellent

Health Equipment · Boca Raton, Florida
Excellent
5,088 approved reviews, newest moderated first
William L.
First experience with this company was positive on all fronts
Response from Comfort MedicalMar 28, 2021
Thank you for the positive review!
customer
I did not receive the amount on certain items that I expected. I know Dr. Ahmed.provided you with an update regarding my position and what I need on a monthly basis. Yet you still did not provide me with what I need. I would appreciate an explanation.
Response from Comfort MedicalApr 15, 2021
Insurance limitations allow us to send orders, with the quantities set by the insurance. Along with the approval from your doctor, medical records to support over what the insurance allows, is required. If you have further questions, please call Comfort Medical at 800.223.4738
customer
I ordered catheter supplies and was pleased with the service. Personnel was very helpful with items I was looking for, and extremely courteous.
Response from Comfort MedicalMar 28, 2021
Thank you for the positive review!
Greta
Very impressed with the company received every thing I needed and more, thank you so much for the carrier
Response from Comfort MedicalMar 28, 2021
Thank you for the positive review!
Marcia Y.
Very good service, questions answered, successful product preview, Ordering process timely, and correct delivery.
Response from Comfort MedicalMar 28, 2021
Thank you for the positive review!
customer
Well done in all respects.
Response from Comfort MedicalMar 28, 2021
Thank you for the positive review!
Bill C.
I am disappointed at the lack of coordination (or communication) between staffers when placing my specific order requests for catheters that arrived with the wrong gel paks (Surgilube paks) rather than the requested Applicare Gel Paks originally asked for, and had ultimately shipped after placing a call to Comfort Medical. Also, the manner in which the box was partially taped, leaving its contents clearly visible to neighbors living in my apartment building...a violation of HEPA. This is unacceptable! I look forward to improved future deliveries!
Response from Comfort MedicalApr 15, 2021
We are sorry to hear about your experience and take all feedback seriously. Your feedback has been shared with our Patient Advocacy group. This important step allows us to work on continuously improving our patients experience.
John D.
You all have done an excellent job.as aways very respectful.and all ways answer my questions in a timely manner.no complaints from me.
Response from Comfort MedicalMar 28, 2021
Thank you for the positive review!