ColourTreeReviews of colourtreeusa.com

Very fast and accurate resolution with my item replacement.

I requested a quote for a standard, waterproof sail shade with super d-rings. The customer service agent came back with a price of $251.98 based on the dimensions I provided and the color I requested. 17 days later I received the item in the mail. It was made from non-waterproof UV resistant material. Upon contacting the company they said that the order was not put in for waterproof material even though I have proof that is what I requested from a copy of the chat I received from the company. The only solution provided was for me to send back the sail shade for a refund and to pay $445 for the same item I had already requested because it cost more than what I was quoted.

thanks for the free samples! Made it easy to pick the material we want to specify for our project.

Excellent customer service and quality product.

Good quality. I ordered over the phone and the sales person answered the phone immediately with out being on hold.

Customer service and product quality are fantastic. I got about 10 different color swatches of the product and the material and color choice were excellent. For now I will be purchasing 11 of the 6'x10' panels (we have strong winds and I believe that the material will be stronger against the winds than the longer sizes). The grommets are strong and well placed.

It looks good, works fine, and should last a long time.

The company was very responsive with questions and made sure we were satisfied