Clockify (by CAKE.com)Reviews of clockify.me

Quick response and resolution. Warm and accommodating approach in issue communication.

I'm a big fan of clockify and have been using it for more than half a year with growing enthusiasm. It comes with all the features I need and is designed in a user-friendly, intuitive and even aesthetic way. It works on all platforms and devices: Windows, Mac, android, iPhone and offers export-functions for all time entries as excel-files. It's a great help for efficiently registering my working time on different projects and tasks and analyzing it. A positive side effect for me is that I work in a more focused and organized way. The developers are super friendly! I'm very fond of their app and I'm carefully nudging my colleagues to start using clockify. :)

Timetracker is not functioning properly and is taking twice as long to add entries. Times need to be entered 2x for it to take effect. What huge waste of time and extremely aggravating. Huge disappointment. No live customer support or chat. TOTALLY INEFFICIENT!!!!

Beware of this scam company. They are a time tracking software and they literally have zero ability to do a payroll report. Not possible they say. Not supported. They refuse to work with you and refuse to refund despite a huge missing feature.

Staggeringly bad customer service and I note how many other 1 star reviews say the same thing. We did not, repeat did not, get a renewal email, and when the subscription renewed immediately asked for cancellation and refund...on the same day. My upcoming article is going to be titled When the Cake Goes Moldy and will be sharing this experience as well as others where the companies have been more ethical and understanding. What is it with businesses that they are happier to keep a small amount of money in return for such bad press.

Clockify makes time boxing easier. It has become a tool that I and my team can not live without. Great product that does what it's intended to do.

Simple, affordable, and reliable. I use clockify as a freelancer to track my hours, project burn, create monthly reports and generate invoices. The platform is simple, with no frills, but that's why I like it. They are adding new features constantly.

EDIT: I received an email reply from the report staff, and it was my VPN provider causing the issues, not Clockify. The original review remains for historical purposes. It's 2023. If you are not using a VPN on a regular basis, you just don't care that your data is being sold to lower your bill. And if you don't care that your data is sold and later de-anonymized, I honestly don't have anything to say you about when you're living. About what time in human history we're discussing. But I did not expect to have this conversation with Clockify. In fact, I have to disconnect from my VPN to log in, clock-in, or clock-out. I have no idea why they would do this. Are bad actors out there pretending to be me, using VPN settings to impersonate me, to clock-in and -out of my projects? How much money are they making doing this? In my opinion, having to turn off my VPN before interacting with Clockify -- a site that I am supposed to be able to access as a digital nomad in the first place -- exposes my data unwillingly to my provider, smells like collusion of some kind, is a throw-back to 2010, and is worth only about two stars.