Isaque A.
They answered me super fast
They answered me super fast Gave a detailed instruction of what I should do and solved my problem The app Is also super usefull and complete

Time tracking software used by millions. Clockify is a time tracker and timesheet app that lets you track work hours across projects.
Clockify (by CAKE.com) (clockify.me) has 86 customer reviews on Five Star Index, with an average rating of 3.4 out of 5.
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86 approved reviews, newest moderated first
Isaque A.
They answered me super fast Gave a detailed instruction of what I should do and solved my problem The app Is also super usefull and complete
dleekconsulting
This app does exactly what it promises- and does so well (how often does that happen?). And every time I have questions (at least 3 times over 12 months) - I've written to customer support and received a reply within 2 hours (also - how often does THIS happen?). Then, the customer service was clear, helpful and accurate. I feel weird writing this review, because I can't really think of another app that is lightweight, user-friendly, priced appropriately and comes with great customer services. It's like it's destined to be obsolete in a minute - but until it is? I'm going to keep using it.
Prospera B.
I switched to this app as a free alternative to Clickup maybe and it exceeded expectations. It’s packed with useful features, and there’s a paid version if you need more. I had an account issue, but support was fast and genuinely helpful; they fixed it right away. Great for staying organized, especially for teams. Definitely recommend.
Response from Clockify (by CAKE.com)Apr 9, 2026
Appreciate the kind review!
Andrey T.
I had a request to the Support Team, and everything was sorted out as I expected!
Morgan M.
I purchased for my team of 8 for a year with the annual plan and in a short amount of time, I found it did not integrate with Notion. Their version of integrate means you add a chrome extension but you manually have to create the task name, and it doesn't match with projects. It's very manual. They shouldn't mention that it integrates with Notion, or at least make it clear they don't really talk to eachother. I asked for a refund since it was such a short amount of time and less than a month, and they said no. So I just want to save you the frustation, and don't waste your time like I did.
Response from Clockify (by CAKE.com)Mar 18, 2026
Hello, thank you for sharing your feedback! We’re truly sorry to hear that the current Notion integration didn’t meet your team's specific workflow needs. We understand the frustration regarding manual data entry. To clarify for other users, our current integration works via a browser extension to capture page titles; however, we understand the need for a deeper, more automated connection. We want to let you know that improvements to the Notion integration are currently in the works to allow for better synchronization between projects and tasks. Regarding your subscription, while we were unable to issue a direct refund per our policy, we have offered to convert your full subscription amount into credit that will remain available for your future purchases. This ensures your purchased amount is preserved and available for you to use whenever you're ready to scale your team or as our new integration features roll out. We value your input and are committed to making our tools better for teams like yours. If you'd like to proceed with the credit option, please don't hesitate to reach back out to our support team at [email protected]!
Elodie M.
C'est un bon outil pour mon agence de consulting, je l'ai découvert il y a 2 semaines et c'est bien conçu. Seul bémol c'est le support; trop IA mais malheuresement c'est l'époque qui veut ça...
Response from Clockify (by CAKE.com)Feb 25, 2026
Hello Elodie, thank you for your honest review! We are sorry that you got that impression, our Support team consists of highly trained professionals who are eager to help our users, and we pride ourselves on having real people behind every ticket. While we were not able to find the exact conversation, we would love to check it out and see what made an impression of the AI. We would love to hear more from you, please write to us at [email protected], and one of our agents will be happy to assist you and improve your experience. Have a nice day ahead!
Jack
great app - need better template options for projects and better PTO management but highly recommend still
Response from Clockify (by CAKE.com)Feb 18, 2026
Thank you for the kind review and for recommending our app! For the better template options and PTO management, can you share more details about it to us at [email protected]? We'll be more than happy to pass your feedback on to the team for consideration on app improvements!
SK
I tried Clockify for a very simple use case: time tracking and invoicing in different currencies for different clients. While the UI suggests multi-currency support, in practice, client-level currency assignment is locked behind an upgrade, and this isn’t clearly communicated upfront. I spent time setting things up only to discover this limitation later. Support confirmed it’s intentional, which makes the product a poor fit for freelancers who just need basic multi-currency invoicing. Time tracking itself is fine, but the invoicing limitations and unclear UX around currencies make it frustrating. I ended up cancelling and moving to a different tool.
Response from Clockify (by CAKE.com)Jan 20, 2026
Hello there, Appreciate the review! It's one of the paid features, and it's listed on the Pricing page and our help page also suggests that right away. We offer 24/7 support via chat, email, and call so our users can always reach out and ask these questions before or after the upgrade. While the app does not say "multiple currencies are not available on the free plan" as that would be really specific information not relevant for a lot of users, it's just one of many features with no need to single out one and not the other. We do list all of our features on the pricing page and help pages. On these pages it's clear which plan is required for the multiple currencies. The UI shows all the options right away, and some are active right away while the ones that are not, they are going to let you know which plan is required. If you have any feedback on the invoicing limitations, feel free to reach out to our Support team and we'll be happy to add your feedback to the list for our Product team to review it!