Kerrie
I am always honest and I was soooo…
I am always honest and I was soooo disappointed with City Beauty have been buying your products for a few years now and I am nearly 80yrs and I found the city lips for day and night work for me my lips are always hydrated and never seem to dry out like they use! When I put my order in a few days ago I ticked the box to say only 1 city lips but you kept offering different specials.When I checked my PayPal account you sent me 2separete orders for not $29.95 but $77.33 for each product with absolutely no reduction.When I checked my bank account taken out $77.$33x2 I cancelled the order within 10mins of ordering you then stating you had sent my order in that short time. 🐖 🐂 unbelievable 😢😢😢
Response from City BeautySep 15, 2024
Hi Kerrie - We're sorry to hear this! We always want you to love the product and the service but understand not every product may work for everyone. We can see that our customer support reached out and confirmed the refund. If you need further help, kindly send them an email reply.



