CignaReviews of cigna.com

Kurzfristige Kündigung Wir waren langjährige Kunden von der ZAHNZUSATZVERSICHERUNG, jetzt wurde uns zum 30.09.2026 gekündigt. Es fand zur Zeit keine Inanspruchnahme statt. Nur immer pünktliche Beitragszahlungen. Vielleicht könnten wir sie jetzt altersbedingt öfters in Anspruch nehmen. Dann lieber kündigen!!!!

For 5ys or more I have been renewing my wifes and my perscriptions and paying for them over the phone. Takes an hr but gets it done. This time the rep and her Sup said I couldent do it if my wife was not on the call saying ok?? Love new rules and never letting us know. Any one know a mail order Co that cares about people and not BS

Deserves No Stars!! I'm with an In Network provider & Cigna won't pay our claims per out contracted rates!! Why does a participating provider have to fight to be paid!??

This is the worst insurance I've ever had. Unfortunately I had no choice with my employer but they are worthless and incompetent with their billing. They tell you one thing on the coverages page but every single claim over this last year has had problems or billed incorrectly. Don't waste your time or money on this company. Their customer service is pointless as well.

Got stuck with Cigna from my work. They are a scam. They submit false claims / misrepresentation. They are are the absolute worst. I will be dropping them as soon as I can.

Tengo Cigna por el trabajo. Si bien es cierto que cubre más que otras que he tenido, supongo que es por el acuerdo al que ha llegado la empresa con ellos, mi opinión negativa es por su área cliente: anticuada, lenta e ineficiente. Es difícil completar ninguna operación con éxito ahí. Tremenda.

It is disrespectful; we have been trying to get payment for a crown procedure since 2025, and every time we call—both the dental clinic and the patient—we get the same answer: to wait 5 to 20 business days for the claim to be resolved. They are treating us like fools. We have even spoken to two supervisors (Xiomara Patricia and Veronica B), and they haven't resolved anything either... They keep proving more and more that they are scammers.

I broke my leg a year ago - and am now reflecting on the so called service delivered by Cigna Healthcare, while on an expat assignment and insurance scope. The experience was an absolute xxxx-show and Cigna performed soooo badly and well below any kind of expectations. Apart from not getting any, I mean none, service or support, I’m still several thousands short and they have closed the case. STAY AWAY from Cigna for expat healthcare, if you have a choice. And trust me on this, I used to work in the insurance industry…